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Software Tester (Customer Acceptance Testing / SDLC)

MBA CSi

Posted 3 days ago
Public Trust
Unspecified
Unspecified
IT - QA and Test
Merrifield, VA (On-Site/Office)

Software Tester (Customer Acceptance Testing / SDLC) - USPS Retail Technology Program

Merrifield, VA (Onsite)

Ability to Obtain USPS Sensitive Clearance Required

MBA Consulting Services, Inc. (MBA CSi) is hiring a Software Tester to support the Retail Technology Program within the Engineering organization at the United States Postal Service (USPS). This role supports the Enterprise Biometric Identity Service (EBIS) - the platform that powers digital fingerprinting and identity services at retail post office locations nationwide.

If you bring hands-on experience in Customer Acceptance Testing (CAT), requirements analysis, SDLC documentation, and defect tracking, this is an opportunity to support a high-visibility federal technology program with national impact.

What You'll Do

✔ Write and execute Customer Acceptance Testing (CAT) scripts

✔ Perform software testing in a controlled CAT environment

✔ Analyze, document, and refine functional and system requirements

✔ Develop test strategies, test plans, and detailed test cases

✔ Reproduce, debug, and document reported system issues

✔ Maintain requirements traceability matrices and SDLC artifacts

✔ Track and resolve defects using bug tracking tools

✔ Provide helpdesk backup support via the phone to diagnose issues to field offices experiencing EBIS device issues

✔ Collaborate with engineers, business stakeholders, and end users

What You Bring
  • Strong experience in software testing, system validation, and QA processes
  • Proven ability to analyze and document functional/system requirements
  • Experience creating test plans, test cases, and test documentation
  • Hands-on debugging and defect lifecycle management experience
  • Knowledge of SDLC processes and quality assurance standards
  • Experience with requirements, traceability and documentation control
  • Strong written and verbal communication skills
  • Experience with technical writing and stakeholder collaboration
  • Familiarity with Section 508-compliant UI design (preferred)
Education & Experience
  • Bachelor's degree (preferred in a related field)
  • 5+ years of relevant software testing / QA experience
We are driven by integrity, technical excellence, and delivering measurable mission results.

MBA CSi is an Equal Opportunity / Affirmative Action Employer.

Women, Minorities, Veterans, and Individuals with Disabilities are encouraged to apply.

EOE - Minority / Female / Veteran / Disabled

#IH #IND1 #CJ
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Job Category
IT - QA and Test
Clearance Level
Public Trust
Employer
MBA CSi