Posted 1 week ago
Top Secret
Unspecified
Polygraph
IT - Support
Annapolis, MD (On-Site/Office)
Account Systems Administrator
Transform technology into opportunity as a Account Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Account Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Technician III joining our team.
HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT
• Resolves technical requests from self-service tickets in support of internal and/or outside customers.
• Creates, deletes and modify customer accounts.
• Maintains and updates records and tracking databases.
• Alerts management to recurring problems and patterns.
• Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment.
• Must be able to multi-task and possess good communication and customer service skills.
WHAT YOU'LL NEED TO SUCCEED:
• Education: Associates of Arts/Associates of Science
• Required Experience: 3+ years of related experience
• Required Technical Skills: Windows, Microsoft Office (Outlook, Word, Excel), Data Entry
• Security Clearance Level: TS/SCI w/Poly
• Preferred Skills: Ticketing System, Active Directory, Customer Service
• Location: On Site
• Certification: IAT Level 1
• Shift: Monday - Friday 7pm-3am
GDIT IS YOUR PLACE:
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
#GREENWAY
#ITPolyMD
Work Requirements
Transform technology into opportunity as a Account Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Account Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Technician III joining our team.
HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT
• Resolves technical requests from self-service tickets in support of internal and/or outside customers.
• Creates, deletes and modify customer accounts.
• Maintains and updates records and tracking databases.
• Alerts management to recurring problems and patterns.
• Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment.
• Must be able to multi-task and possess good communication and customer service skills.
WHAT YOU'LL NEED TO SUCCEED:
• Education: Associates of Arts/Associates of Science
• Required Experience: 3+ years of related experience
• Required Technical Skills: Windows, Microsoft Office (Outlook, Word, Excel), Data Entry
• Security Clearance Level: TS/SCI w/Poly
• Preferred Skills: Ticketing System, Active Directory, Customer Service
• Location: On Site
• Certification: IAT Level 1
• Shift: Monday - Friday 7pm-3am
GDIT IS YOUR PLACE:
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
#GREENWAY
#ITPolyMD
Work Requirements
group id: 90979310
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