Partner Delivery Administration

JOB TITLE: Partner Delivery Administration

PRACTICE: Volume Services Support (Partner Delivery Administration)

The Volume Services Support (VSS) practice is part of Americas professional services organization and chartered to support professional services area leaders in accelerating VCF adoption through scaled partner delivery and efficient professional services resource allocation. This role will report to the Partner Delivery Administration team, which is responsible for ensuring efficient partner contracting, onboarding, audit compliance, and service level monitoring.

ROLE OVERVIEW

The Partner Delivery Administration resource is responsible for the efficient partner contracting, onboarding, audit compliance, and service level monitoring. The role has the following key responsibilities:

• Partner WA & PO Submission
  
• WA & PO Approval Monitoring
  
• Partner Resource Onboarding & Offboarding
  
• Partner Delivery Governance Cadence (project warning level review, roster confirmation, staffing backlog, staffing pipeline, and issues list review)
  
• Partner Invoice Review & Approval
  
• Partner WA/PO Budget Oversight
  
• VDA KPI Reporting

YEARS OF EXPERIENCE: 6+ (Experience in a professional services organization preferred. Bookkeeping, AR/AP, or finance experience a plus)

SYSTEMS EXPERIENCE: Oracle, Apttus, Clarity, Google Sheets preferred

CERTIFICATIONS REQUIRED: Bachelors Degree or equivalent experience

REQUIRED LANGUAGE(S): English

LOCATION: India Remote (or partner office)

HOURS: US Mountain Standard Time
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