Telecom Expense Management Analyst

Description:
Onsite 5 days a week in Boston, MA

Our client operates one of the nation's largest mass transit systems, serving millions of residents across a broad regional network of bus, rapid transit, streetcar, trolley, and commuter rail services. The organization maintains a diverse fleet and extensive infrastructure to deliver dependable public transportation and continues a long tradition of innovation and progress.

Rate: $45.00 to $55.00/hr. w2

Responsibilities:
Responsibilities

• Analyze and interpret telecommunications billing data to validate charges and identify cost-saving opportunities.
• Develop reports and presentations to communicate findings to management and stakeholders.
• Track and monitor KPIs for telecommunications usage, costs, uptime, and time to repair.
• Review contracts to ensure favorable rates and terms, with knowledge of ITT72 considered a plus.
• Collaborate with vendors to resolve billing disputes and service issues.
• Stay current on telecommunications technologies and industry trends.
• Maintain accurate and up-to-date records of all telecommunications assets and services.
• Verify E-911 location information for applicable services.
• Identify and implement process improvements to streamline expense management.

Experience Requirements:
Experience Requirements

• 5 or more years of experience in telecommunications expense management with clear focus on expense management versus general telecom analysis.
• Hands-on TEM experience on the cellular side with emphasis on cost controls.
• Advanced SQL and Excel proficiency for data analysis and reporting.
• Familiarity with ITT72 (preferred).