Information Specialist/Knowledge Engineer

All hired employees are expected to have experience with Microsoft Copilot and / or an approved equivalent AI solution.

Description


Data Systems Analysts, Inc. is seeking an experienced Information Specialist/Knowledge Management professional to manage and optimize information systems within the Army Resource Cloud (ARC/cPROBE). The candidate will be responsible for developing and maintaining knowledge management systems, databases, and repositories to ensure seamless access to information for users across the organization. This role requires strong analytical, technical, and collaboration skills to evaluate existing systems, identify areas for improvement, and implement solutions that enhance efficiency, accuracy, and accessibility in information retrieval and management. The ideal candidate will also ensure compliance with DoD and Army cybersecurity standards while supporting the integration of internal and external information across the ARC/cPROBE environment.

Required Qualifications

• Active DOD Secret Clearance
• Current Security + Certification
• A Bachelor's degree in Computer Science, Information Systems, or another relevant field is required.
• Equivalent work experience may be considered in lieu of a degree, with 4-6 years of relevant experience required for candidates without formal education.
• Highly experienced in IT systems, data management, and information organization principles.
• A minimum of 3 to 6 years of IT and business/industry experience is required.
• Experience should include managing information systems, developing knowledge management solutions, organizing data repositories, and working with stakeholders to optimize data utilization.
• Must be able to demonstrate proficiency in managing large-scale data systems and repositories.
• Foundation of hands-on experience in developing, maintaining, and optimizing knowledge management systems, databases, and repositories.
• Experience ensuring data is accessible, secure, and reliable for users across the organization.
• Proven ability to work with cross-functional teams, including data, design, product, and executive teams, to identify user and information needs, gather data, and create effective solutions for information retrieval.
• Experience implementing solutions that enhance efficiency, accuracy, and accessibility, while ensuring compliance with organizational policies and standards.
• Familiarity with tools and technologies used in knowledge management, such as database management systems (e.g., Oracle, SQL Server, PostgreSQL), data visualization tools (e.g., Tableau, Power BI), and collaboration platforms (e.g., SharePoint, Confluence).

Desired Qualifications

• Strong communication skills are essential for interacting with diverse stakeholders.
• Experience analyzing and evaluating existing information systems to identify areas for improvement.
• Experience with cloud-based systems and services (e.g., AWS, Azure) is highly desirable.
• Knowledge of the ARC/cPROBE environment, including its applications, data repositories, and integration with external systems, is a plus.

Key Responsibilities

• Manage and organize information by developing and maintaining knowledge management systems, databases, and repositories.
• Ensure data is accessible, secure, and reliable for users across the organization.
• Work with various teams, including data, design, product, and executive teams, to identify user and information needs.
• Gather data and create solutions for effective information retrieval and management.
• Analyze and evaluate existing information systems to identify areas for improvement.
• Implement solutions to enhance efficiency, accuracy, and accessibility, ensuring compliance with organizational policies and standards.
• Develop and maintain processes for sharing and linking master data elements, ensuring consistency and interoperability across systems.
• Support the integration of internal and external information across the Army Resource Cloud.
• Prepare and maintain detailed documentation, including system designs, user guides, and training materials.
• Provide regular reports on system performance, data usage, and areas for improvement.
• Ensure all systems and processes comply with DoD and Army cybersecurity standards, including Risk Management Framework (RMF) and Federal Information Security Management Act (FISMA) requirements

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Many of DSA's positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. DSA is proud to be an Equal Opportunity Employer. DSA is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. DSA requires background checks , where permitted , by law. DSA is an E-Verify Employer.

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