Principal Support Administrator

Description

The Principal Support Administrator provides comprehensive, high-level administrative support to assigned offices and leadership. This role ensures efficient daily operations through expert coordination, communication, and administrative management. The ideal candidate is highly organized, proactive, and capable of managing multiple priorities in a fast-paced, mission-driven environment while handling sensitive information with discretion.

Key Responsibilities

Administrative & Office Operations

• Provide comprehensive administrative support to leadership and assigned work units to ensure smooth office operations.
• Manage complex calendars, schedules, and appointments, including coordination across multiple stakeholders and organizational levels.
• Coordinate travel arrangements, including itineraries, logistics, and supporting documentation.
• Handle incoming and outgoing correspondence, including emails, phone calls, and official communications.
• Prepare, edit, and format professional documents, including memoranda, reports, presentations, and briefing materials.
• Maintain office files, records, and document management systems in accordance with organizational requirements.
• Order and manage office supplies and support general office administrative functions.

Meeting & Event Coordination

• Plan, schedule, and execute meetings, conferences, and off-site events.
• Prepare meeting agendas, coordinate logistics, and distribute materials.
• Attend meetings as a recorder or working group member; capture and distribute meeting minutes and action items.
• Provide administrative briefings and represent the work unit at meetings, forums, and organizational events as required.

Program & Budget Support

• Gather and track budget requirements, spending plans, and expense reports for projects, programs, or business areas.
• Monitor financial data related to administrative or program activities and ensure proper documentation.
• Research, retrieve, and compile data from various systems and databases.
• Analyze administrative metrics and develop reports to evaluate process and program effectiveness.

Customer Service & Coordination

• Greet, assist, and escort office visitors and guests in accordance with security protocols.
• Coordinate and track administrative processes through completion, ensuring timely follow-up and resolution.
• Provide direct administrative support to team members, managers, and leadership.
• Handle confidential, sensitive, and classified information with professionalism and discretion.

Additional Responsibilities

• Support program coordination and administrative initiatives.
• Assist with process improvements and administrative workflow optimization.
• Perform other duties as assigned in support of mission requirements.

Requirements

• Active Top Secret / SCI clearance with Lifestyle Polygraph (required).
• Minimum of five (5) years of experience providing administrative support in a professional office environment.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills, with the ability to interact professionally with leadership, staff, and external stakeholders.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Demonstrated ability to manage multiple tasks simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment.
• Strong interpersonal skills and the ability to work both independently and collaboratively within a team.
• Proven ability to handle sensitive and confidential information with discretion and professionalism.

Education:

• High School Diploma or GED required. Associate degree in business administration or a related field preferred.

Benefits

TLA is proud to offer its teammates perks designed for growth, health, wellness, and financial security. For an impactful career doing meaningful work, we are The Logical Answer in a world where being a consultant often feels like you're a commodity, TLA provides a refreshing culture of inclusion, a direct line to leadership, and a family feel where our teammates are valued for
their expertise and contributions. Complementing our employee focus are these benefits, offered as part of your total compensation package:

• Highly competitive salaries afforded by our low overhead and non-physical footprint
• Competitive medical, dental, and vision insurance for you and your family
• Health, Flexible Spending, and Dependent Care savings account options
• Group life insurance
• Company paid short- and long-term disability insurance
• 401(k) retirement plan with 6% company match and immediate vesting
• $5,000 annual professional development allowance to keep your skills sharp
• $2,000 annual certification allowance
• $500 health and wellness budget
• Generous referral bonuses as you help expand our talent pool
• Business development bonuses as you share our capabilities throughout your client space
• Team and family events to celebrate camaraderie and share successes
• Eleven (11) paid Federal holidays
• Twenty (20) days paid time off to use at your discretion (PTO Package Negotiable)