Posted today
Top Secret/SCI
$104,000 - $166,000
Unspecified
Management
peterson space force base, CO (On-Site/Office)
About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Program Overview
Peraton provides USSOCOM, its Component Commands, Theater Special Operations Commands (TSOCs), deployed forces, CIO/J6, and end-users with high-quality IT platform and network services over an eight-year period.
About The Role
Peraton requires Project Managers to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. This position is located at Peterson SFB, CO.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.
The Project Manager will lead a combined team of technicians and planners who are collectively focused on delivering services directly to end users, and who share a common goal of providing high-quality customer experience in support of SOCNORTH. The Project Manager will synchronize the efforts of NetOps, Campus networks, Unified Communications workforce and Communications Planners, spanning users and devices across the SIE's various classifications of network. The Project Manager will be given broad latitude to develop strategies that maximize the workforce's potential, while ensuring customer expectations are met and exceeded. This role will mentor and guide a broad team of technical specialists and planners, perform as the immediate supervisor, and provide the customer with a touchpoint into end user needs and demands throughout the duty day. The Project Manager will provide subject matter expertise and guidance to Communications Planners responsible for the development of strategies, plans and policies to provide SOF C4 effects and conduct assessments to determine the effectiveness of SOF C4 plans in achieving SOCNORTH objectives. Finally, the Project Manager will engage with the current operations team to collectively ensure SLA-defined performance measures are met by rapidly solving problems and fulfilling approved customer service requests.
Duties include, but are not limited to:
Qualifications
Required Qualifications:
SCA / Union / Intern Rate or Range
Details
Target Salary Range: $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
Application Duration Statement: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Program Overview
Peraton provides USSOCOM, its Component Commands, Theater Special Operations Commands (TSOCs), deployed forces, CIO/J6, and end-users with high-quality IT platform and network services over an eight-year period.
About The Role
Peraton requires Project Managers to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. This position is located at Peterson SFB, CO.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.
The Project Manager will lead a combined team of technicians and planners who are collectively focused on delivering services directly to end users, and who share a common goal of providing high-quality customer experience in support of SOCNORTH. The Project Manager will synchronize the efforts of NetOps, Campus networks, Unified Communications workforce and Communications Planners, spanning users and devices across the SIE's various classifications of network. The Project Manager will be given broad latitude to develop strategies that maximize the workforce's potential, while ensuring customer expectations are met and exceeded. This role will mentor and guide a broad team of technical specialists and planners, perform as the immediate supervisor, and provide the customer with a touchpoint into end user needs and demands throughout the duty day. The Project Manager will provide subject matter expertise and guidance to Communications Planners responsible for the development of strategies, plans and policies to provide SOF C4 effects and conduct assessments to determine the effectiveness of SOF C4 plans in achieving SOCNORTH objectives. Finally, the Project Manager will engage with the current operations team to collectively ensure SLA-defined performance measures are met by rapidly solving problems and fulfilling approved customer service requests.
Duties include, but are not limited to:
- Managing and overseeing daily operations across the assigned teams
- Managing resources and workforce across daily operations as well as participation in customer-sponsored projects and planning events as required
- Ensuring Service Requests are assigned and resolved or fulfilled based on their assigned priority and SLA
- Providing coordination between the assigned teams and escalated work centers to ensure collaborative problem-solving
- Serves as J6 SME on HQ requirements processes, policies and doctrine
- Performs technical assessments aimed at improving client systems and updates system requirements based on changes in operations or policy
- Serves as technical advisor to clients in assigned subject areas, recommends functional changes, and identifies areas for further investigation
- Identifies emerging relevant technologies that may result in improvements to current processes and systems
- Provides guidance and work leadership to less experienced analysts, and may have supervisory responsibilities
- May serve as technical team or task lead
- Maintains current knowledge of relevant technologies and subject areas
- Participates in special projects as required
- Provides excellent analytical solutions to problems and effectively communicates them to the customer and team
- Recommending training and professional development for team members
- Developing and implementing a cross-training program to improve depth in each functional area assigned
- Developing strong working relationships with senior leader end-users across the organization, and assist in communicating their requirements to the J6
- Developing and continuously improving a catalog of Standard Operating Procedures covering common tasks, ensuring the workforce maximizes its use
- Reallocating resources to address changing needs and surges in effort, to include providing support to project efforts
- Assessing and recommending improvements to the team's toolsets, including tools and applications used to troubleshoot, collaborate, remotely support, and problem solve
- Advocating for and lead Continuous Improvement in all facets of Customer Support activities, including processes, evolving technologies, standards, and communication
Qualifications
Required Qualifications:
- Minimum of 10 years experience
- DoD TS/SCI clearance is required for this role
- Documented experience in Service Desk and Current Operations
- Experience managing teams of up to 15 employees of a broad technical skillset
- Experience supporting VIP users and senior leaders with demanding expectations
- Broad technical experience including Windows, Active Directory, Cisco, Unified Communications, enabling the candidate to effectively coach problem-solving within the team
- Proven experience with development of standardized operational procedure documentation
SCA / Union / Intern Rate or Range
Details
Target Salary Range: $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
Application Duration Statement: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
group id: 91005870
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