1997 Cleared Enterprise Event Manager - Junior (TS/SCI)

*US CITIZENSHIP REQUIRED*
*ACTIVE US DOD TS/SCI CLEARANCE REQUIRED*

DESCRIPTION OF POSITION/DUTIES:

All Points is seeking a Cleared Junior Enterprise Event Manager to join our Team at MacDill AFB in Tampa, FL. *This is an on-site position requiring an active, current, and fully adjudicated UD Department of Defense Top Secret Clearance with SCI eligibility. *
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

Job Responsibilities (including but not limited to):

• Monitor Enterprise servers and services via Riverbed.
• Conduct 24/7 hourly checks for core Enterprise services.
• Monitor the health of O365 and cloud services.
• Monitor azure servers for mobility up time
• Monitor Cisco Unified Communications Manager (CUCM) Cisco Unified Presence (CUP) clusters.
• Monitor Enterprise portals to include PowerShell ping testing
• Gather data for Senior Government reports.
• Analyze, diagnose, report applications and device issues.
• Create trouble tickets for critical core service alerts
• Maintain continuity log to pass critical information to all shifts
• Provide clear troubleshooting and reporting via the Remedy
• Conduct phone checks to ensure device functionality and security
• Collect, analyze, capture metrics on Enterprise IT servers and devices
• Create reports to identify expiration of crypto devices

EDUCATION:

• 4 Min years with HS Diploma, 2 years with AS/AA degree, 0 years with BS/BA degree

YEARS OF EXPERIENCE:

• 4 Min years with HS Diploma, 2 years with AS/AA degree, 0 years with BS/BA degree

SKILLS/CERTIFICATIONS:
Required Experience & Certifications:

• Active, current, and fully adjudicated US DoD Top Secret Clearance w/SCI eligibility
• DoDD 8570.01-M IAT Level II Certification (Sec+, Sec+CE)
• Experience with Active Directory
• Experience with monitoring with Solarwinds
• Experience with monitoring with Riverbed
• Experience with Remedy
• Experience with UEM Unified Endpoints
• Experience with Microsoft product suite
• Experience with AWS
• Experience with Azure
• Strong communication, writing, and problem-solving skills
• Able to analyze, troubleshoot and articulate problems or issues with servers and devices and report to Senior civilian or government officials.
• Works well under pressure in a high tempo environment.
• Strong proactive team player

Desired Experience & Certifications:

• Experience with managing mobile phones with Microsoft Intune
• Experience with Service Now
• Scripting experience
• Experience with using AI
• Experience with automating processes

SECURITY CLEARANCE:

• Full United States Citizenship is required.
• Active, current, and fully adjudicated US DoD Top Secret Clearance with SCI eligibility is required.

Positions with All Points are Full-time, Direct, and we offer a full benefit package. For more information, please visit https://www.allpointsllc.com/careers/

ALL POINTS IS AN EQUAL OPPORTUNITY EMPLOYER