Operations and HR Administrator

About BOOST LLC

BOOST LLC is a growing professional services and product firm providing comprehensive back-office solutions, including accounting, contracts, procurement, HR, CMMC, and recruiting services to our clients. We're in an exciting growth phase and looking for motivated team members to join us as we scale.

Position Overview

We're seeking an energetic, detail-oriented Operations and HR Administrator to support our corporate operations, HR functions, and drive employee engagement initiatives. This role is ideal for a professional who is eager to grow, thrives in a fast-paced environment, and wants hands-on experience across HR and operations. You'll work closely with our senior leadership team and gain exposure to multiple aspects of operating a dynamic business.

Key Responsibilities:

Operational Support

• Draft and send client agreements
• Complete new client setup process
• Create and maintain process documentation and standard operating procedures
• Support operational projects and continuous improvement initiatives
• Assist with data tracking, reporting, and administrative tasks
• Arrange travel arrangements as required
• Serve as point person for all employee needs (office supplies, computers, etc.)
• Update and maintain org charts and other corporate assets
• Help identify opportunities to streamline processes as the company grows

HR Administration

• Coordinate employee onboarding and offboarding processes, ensuring smooth transitions, working with our recruiting team
• Administer benefits programs and support open enrollment
• Update and maintain HRIS and employee records with accuracy and confidentiality
• Support compliance activities, training tracking, and recordkeeping
• Process HR-related paperwork and documentation

IT Vendor Coordination

• Serve as primary point of contact with IT vendor/managed service provider
• Coordinate equipment orders, tracking, and shipping for hires, terms and replacement assets
• Assist employees with IT support tickets and ensure timely resolution, serve as troubleshooting escalation for employees
• Track IT assets and maintain equipment inventory
• Support technology onboarding and offboarding processes

Employee Engagement

• Select and send employee birthday and anniversary gifts
• Prepare and send employee gift boxes
• Plan and execute company remote employee engagement activities
• Manage end-to-end planning for any in-person events including team meetings, leadership off-sites, etc.
• Support internal communications, including announcements, newsletters, surveys, recognition programs, etc.
• Manage internal corporate swag, including ordering, inventory, and distribute company branded merchandise (ability to store merchandise in home office required).

Qualifications:

Required

• 1-3 years of professional experience in HR, operations, or administrative roles
• Strong organizational skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
• Ability to handle confidential information with discretion
• Adaptable and comfortable working in a dynamic, fast-paced environment

Preferred

• Bachelor’s Degree preferred but not required, or equivalent combination of education and relevant HR/operations experience
• Experience with HRIS systems and HR administration
• Background in employee engagement or culture initiatives
• Process improvement or project coordination experience

Role Requirements:

• Self-direction and accountability in a fully remote environment—you manage competing priorities independently and keep initiatives moving forward
• Exceptional organizational skills with the ability to juggle multiple tasks across HR, operations, and employee engagement simultaneously
• Strong attention to detail with commitment to accuracy, especially when handling confidential employee information
• Proactive, can-do attitude with willingness to take initiative and solve problems resourcefully
• Collaborative mindset when working with senior leadership, employees, vendors, and cross-functional teams
• Flexibility and adaptability as the company scales and priorities shift
• Genuine enthusiasm for creating positive employee experiences and contributing to company culture

What Success Looks Like

In this role, you will ensure smooth daily operations across HR, employee experience, and administrative functions while supporting BOOST's rapid growth. Success means:

• Operational excellence – HR processes, client setup, and administrative tasks run smoothly without bottlenecks or delays
• Employee experience – Team members feel valued through thoughtful engagement initiatives, timely support, and seamless onboarding/offboarding
• Proactive problem-solving – You anticipate needs, identify process gaps, and implement improvements before issues arise
• Reliable partnership – Leadership and employees trust you as the go-to person for HR, operations, and IT coordination
• Clear communication – Internal and external stakeholders receive timely, professional communication and follow-through

Physical Requirements:

• Ability to sit and work at a computer for extended periods
• Ability to lift and move packages up to 25 lbs
• Adequate space in home office for storing company merchandise inventory

What We Offer

• Competitive salary: $60,000 - $65,000 (based on experience)
• Comprehensive benefits package
• Opportunity to grow with a scaling company
• Hands-on experience across HR and operations functions
• Direct exposure to senior leadership and company strategy
• Collaborative, supportive team environment

BOOST LLC is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to persons without regard to race, creed, color, religion, national origin, sex, gender identity, marital status, citizenship status, age, veteran status or disability.

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