ServiceNow Scrum Master

Work Environment: 2-3 days on-site

• Secret clearance or higher is required
• Able to obtain Security+ certification
• Strong Project Management and Scrum Master background supporting ServiceNow Integrations
• Experience with Jira, Git and Confluence
• CSM, SSM or other Project Management Certifications.
• Responsible for facilitating self-organizing team(s) to ensure the team is making progress against Program Increment commitments.
• Protects the team from scope creep during execution of the PI.
• Removes impediments for the team and coordinates with the Release Train Engineer or Project Manager in implementing solutions.
• Helps team members communicate, coordinate, and cooperate.
• Supports and enforces Scrum process and other rules.
• Ensures that the team has a clear understanding of Definition of Done and how to meet it.
• Coordinates with other teams on the Agile Release Train (ART) and communicates status to management.
• Works with the Product Owner(s) to review and prioritize features.
• Leads and facilitates SAFe ceremonies to include backlog grooming, sprint planning, sprint review, demos, sprint retrospectives, and PI planning
•Works with Product Owner(s) to develop User Stories to meet the Feature acceptance criteria.
• Maintains and generates information radiators for the teams.
• Collects and shares team metrics with the team, determines when new metrics are needed, and develops improvements in metrics.
• Coaches’ teams on agile and scrum principles with a goal of continuous improvement
• Observes team dynamics, recognizes strengths and weaknesses of individual team member's contributions, and coaches the team as a whole driving improvement in productivity.
• Creates a fun sharing and learning environment, experimenting with various ideas to improve delivery including pair-programming and cross-functional training.
• Promotes teamwork to achieve sprint goals.
• Leads teams towards agile maturity.
• Open to receiving mentoring from other Scrum Masters.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

· This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)

· Because an active or interim DoD clearance is required, U.S. Citizenship is required