L2 Onsite Engineer

L2 Onsite Engineer

Position Overview:

We are seeking experienced L2 Onsite Engineers to support a short-term, high-visibility hardware modification project. This is a six-week engagement requiring full-time onsite support. Selected resources will operate as part of a travel team, supporting three designated locations.

The primary objective of this role is to perform hardware-level modifications on Dell laptop systems, specifically removing camera and microphone modules in accordance with project requirements. Phase 1 includes 1,000 units, with the full project scope totaling 6,000 units.

Key Responsibilities:

• Perform physical removal of camera and microphone modules from designated Dell laptop models.
• Support modification efforts across three assigned locations as part of a mobile technical team.
• Handle, track, and process approximately 1,000 devices during Phase 1, with scalability for additional project phases.
• Ensure all hardware modifications are completed in compliance with security and technical guidelines.
• Maintain proper documentation of completed work and inventory tracking.
• Follow established safety and security protocols when handling equipment.
• Collaborate with project leads and onsite stakeholders to ensure timely project completion.

Supported Hardware Models:

• Dell Latitude 7450
• Dell Latitude 5431
• Dell Latitude 5420
• Dell 14 Pro

Required Qualifications:

• Active Secret Clearance (required).
• Hands-on experience with laptop hardware disassembly and reassembly.
• Familiarity with Dell enterprise laptop models preferred.
• Strong attention to detail and ability to follow technical procedures.
• Ability to travel between multiple sites during the project duration.
• Professional demeanor and ability to work effectively in secure environments.
• Ability to lift and handle IT equipment as required.

Preferred Qualifications:

• Prior experience in large-scale device refresh or modification projects.
• Experience working in secure or government environments.
• L2 desktop support or hardware technician experience.

This role is ideal for experienced technical professionals who are comfortable working in secure environments and performing precision hardware modifications within a structured project timeline.