Posted today
Secret
Mid Level Career (5+ yrs experience)
$125,000 - $156,000
No Traveling
IT - Software
Fort Meade, MD (On-Site/Office)
Job Title
servicenow business analyst
Job Category
Business Analyst (General)
Top Skills - Must Haves
Servicenow
Itsm
Cmdb
Development
Javascript
Scripting
Change management
Top Skills' Details
1 Business Analyst Experience specifically within ServiceNow TSOM "Telecommunications Service Operations Management" and OMT "Order Management for Telecommunications"
2. Experience with requirements gathering and creating user stories within TSOM and OMT
3. Active Interim Secret or Fully Adjudicated Secret Clearance
Job Description:
Come join one of our high performing teams responsible for building and supporting enterprise. The ServiceNow Technical Business Analyst Lead will serve as the key technical resource leading the strategy and all Business Analyst aspects for the development, support, and maintenance of the ServiceNow TSOM and OMT implementation. The successful candidate will have fluency in ServiceNow including SAM processes and module development principles that enables effective communications with stakeholders to develop enterprise business solutions for our customer that leverages industry processes and best practices.
Your passion and values might be a good fit for our teams if you answer “yes” to the following questions:
Are you looking for a company that puts employees first, with a focus on career, flexibility, and well-being?
Do you enjoy collaborating with colleagues and teammates and believe that the best ideas are fostered in an inclusive environment?
Are you searching for a team with a strong sense of ownership, urgency, and drive for daily mission success?
Are you comfortable with proactive outward communication and technical leadership?
Do you enjoy being a catalyst, solving complex problems, and providing innovative solutions?
Do you have the flexibility, creativity, and resilience to pivot the mission for success?
Do you have the courage to make tough ethical decisions with pride, transparency, and respect?
Mentorship & Career Growth:
Our teams are dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Experienced engineers will be assigned to new hires for one-on-one mentoring, collaborative code reviews, and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects and tasks are assigned in a way that leverages your strengths and will help you further develop your skillset.
Foundation for Success (Basic Qualifications):
This experience is the foundation a candidate needs to be successful in this position:
Senior Level Business Analyst Expertise
Senior level experience with a broad experience with the ServiceNow platform and effective in setting a clear vision based on ServiceNow capabilities and industry best practices.
Senior level experience working with ServiceNow Asset Management modules
Senior level experience gathering requirements and developing business processes.
These skills will help you succeed in this position:
Effective leadership communications and team player (externally /externally)
Experience gathering requirements and buidling user stories for TSOM and OMT ServiceNow Modules
Experience designing and developing ServiceNow process flows/workflows
Effective executive/stakeholder level briefings
Showcase your knowledge of modern development through the following experience or skills:
ServiceNow Certified Implementation Specialist (CIS) a plus
Agile development cycle
Experience with process flow documentation creation.
Strong verbal and written communication skills.
servicenow business analyst
Job Category
Business Analyst (General)
Top Skills - Must Haves
Servicenow
Itsm
Cmdb
Development
Javascript
Scripting
Change management
Top Skills' Details
1 Business Analyst Experience specifically within ServiceNow TSOM "Telecommunications Service Operations Management" and OMT "Order Management for Telecommunications"
2. Experience with requirements gathering and creating user stories within TSOM and OMT
3. Active Interim Secret or Fully Adjudicated Secret Clearance
Job Description:
Come join one of our high performing teams responsible for building and supporting enterprise. The ServiceNow Technical Business Analyst Lead will serve as the key technical resource leading the strategy and all Business Analyst aspects for the development, support, and maintenance of the ServiceNow TSOM and OMT implementation. The successful candidate will have fluency in ServiceNow including SAM processes and module development principles that enables effective communications with stakeholders to develop enterprise business solutions for our customer that leverages industry processes and best practices.
Your passion and values might be a good fit for our teams if you answer “yes” to the following questions:
Are you looking for a company that puts employees first, with a focus on career, flexibility, and well-being?
Do you enjoy collaborating with colleagues and teammates and believe that the best ideas are fostered in an inclusive environment?
Are you searching for a team with a strong sense of ownership, urgency, and drive for daily mission success?
Are you comfortable with proactive outward communication and technical leadership?
Do you enjoy being a catalyst, solving complex problems, and providing innovative solutions?
Do you have the flexibility, creativity, and resilience to pivot the mission for success?
Do you have the courage to make tough ethical decisions with pride, transparency, and respect?
Mentorship & Career Growth:
Our teams are dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Experienced engineers will be assigned to new hires for one-on-one mentoring, collaborative code reviews, and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects and tasks are assigned in a way that leverages your strengths and will help you further develop your skillset.
Foundation for Success (Basic Qualifications):
This experience is the foundation a candidate needs to be successful in this position:
Senior Level Business Analyst Expertise
Senior level experience with a broad experience with the ServiceNow platform and effective in setting a clear vision based on ServiceNow capabilities and industry best practices.
Senior level experience working with ServiceNow Asset Management modules
Senior level experience gathering requirements and developing business processes.
These skills will help you succeed in this position:
Effective leadership communications and team player (externally /externally)
Experience gathering requirements and buidling user stories for TSOM and OMT ServiceNow Modules
Experience designing and developing ServiceNow process flows/workflows
Effective executive/stakeholder level briefings
Showcase your knowledge of modern development through the following experience or skills:
ServiceNow Certified Implementation Specialist (CIS) a plus
Agile development cycle
Experience with process flow documentation creation.
Strong verbal and written communication skills.
group id: 10105424
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