MCPP- Communication Process Control Analyst - (Philippines)

Title:
MCPP- Communication Process Control Analyst - (Philippines)

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Program Summary

The Marine Corps Prepositioning Program (MCPP) is based in Jacksonville, Florida. We provide maintenance and logistic services to the U.S. Marine Corps (USMC) in support of this program. For over 35 years we have planned, coordinated, and executed the maintenance and logistic services for ground combat vehicles and support equipment for USMC Expeditionary Forces.

The scope of this position is to manage the quality program for the Marine Corps Prepositioning Program - Philippines (MCPP-PHIL) communications equipment to include the development and enforcement of maintenance and supply policies and procedures. The MCPP-PHIL Communications Quality Control Analyst will report directly to the MCPP-PHIL Quality Supervisor.

Responsibilities:

Plan, coordinate, and execute the performance of all quality management functions for the MCPP-PHIL Task Order by implementing the following:

• Collect and analyze data to make decisions that improve Marine Corps communications equipment readiness, maintenance quality, performance, efficiency, and customer satisfaction.
• Conduct detailed technical inspections on prepositioned communications equipment.
• Interpret and communicate technical manual requirements to workforce and management.
• Analyze and display Global Combat Support Systems Marine Corps, and MDSS II data to ensure that equipment is ready for delivery to the customer.
• Monitor and update the Quality Management Data Base (IQS).
• Ensure that all customer generated quality complaints are answered properly and in a timely manner.
• Interpret the Statement of Work and how it applies to the quality program for communications equipment.
• Serve as liaison to government Quality Assurance Equipment Specialists, facilitate and maintain an excellent working relationship with all government counterparts.
• Monitor the activities of all personnel engaged in the communications equipment maintenance process, to improve quality and customer satisfaction.
• Use and interpret quality data and reports to identify maintenance status, trends, and process deficiencies.
• Provide quality presentations and metrics to brief senior leadership and make recommendations on ways to improve quality and reduce non-conformances.
• Coordinate with management to brief and train employees on the techniques and tools to identify, analyze, and lead efforts to solve problems and to provide improved customer satisfaction.
• Conduct training on quality trends and ways to improve quality.
• Identify opportunities for process improvements. Establish and lead teams to work process improvement initiatives. Document team progress.
• Collect, monitor, display, interpret, and communicate process metrics to senior management team.
• Achieve quality performance and productivity goals.
• Provide coordination with other groups to accomplish tasks outside normal areas of responsibility.
• Develop and implement new maintenance processes/procedures as needed and make recommendations to improve ISO documents.
• Attend all quality related meetings and technical presentations.
• Perform all other duties as assigned.

Basic Qualifications:

• Must be able to pass a U.S. Government/FBI background investigation and obtain a Secret Clearance. Due to this, you must be a U.S. Citizen to be eligible for this position.
• Must have knowledge of quality management systems (QMS) and quality control processes.
• Proficiency in quality assurance methodologies and tools.
• Must have two years related work experience conducting quality audits, inspections, and implementing corrective actions.
• Completion of related formal training such as Ground Electronics Transmission Systems Maintainer (MOS 2841) or Signal Corps - 25 Series MOS.
• In lieu of formalized training, a combination of college credits, professional certification, or other education, and directly related work experience may be considered.
• Must have four years of directly related work experience in the communication maintenance field.
• Requires the ability to review and apply technical specifications and requirements.
• The ability to analyze equipment and forecast spare part equipment is required.
• Must have the ability to analyze maintenance repair or operation to determine methods of improvement.
• Must have strong written and oral communication skills.
• U.S. Stateside Driver's License
• Active Department of Defense secret security clearance.
• U.S. Passport
• Must be able to obtain and maintain a Philippines Work Visa.

Desired Skills:

• USMC MOS 2805, 2862
• Complete the Maintenance Chief Course or equivalent.
• In-depth understanding of Marine Corps policies, regulations, and orders.
• Working knowledge of Marine Corps equipment/materiel and associated logistics processes.
• Strong oral and written communication skills.
• Strong analytical skills.
• Working knowledge and application of quality assurance concepts, principles, and techniques.
• In-depth understanding of the services Marine Corps Prepositioning Program provides to the customer and the processes and techniques used to deliver these services.
• Ability to comply with all established methods, quality standards, and time schedules applicable to this position.