Senior Data Analyst

Position Description & Qualifications

At Serco, we foster a dynamic and collaborative work environment where team members contribute to innovative, high-impact projects for leading government clients. We provide opportunities to solve complex challenges, improve processes, and utilize the latest technologies to deliver top-tier products and services to our customers. The positions on this contract are located both CONUS and OCONUS in support of Army Sustainment Command (ASC) at Rock Island Arsenal.

As a Senior Data Analyst you will play a key role in supporting the Army Sustainment Command (ASC) on the GLASS III contract.

In this role, you will:

• Perform advanced analysis and analytics to produce algorithms and/or business process recommendations.
• Use data, algorithms, and analyses to identify and apply mechanisms to both overcome impediments to materiel readiness and exploit opportunities to improve readiness through feasible, cost-effective software and business process improvements, changes, and interventions.
• Address complex analytical challenges and identify the challenges and opportunities within systems, develop comprehensive solutions, and incorporate these capabilities solutions into software and workflows.
• Develop analytics and process solution sets, the criteria for recommended algorithms and processes shall include preference for efficient methods that use as simple of a process as possible given the current state-of-the-art practices. The analytics and process solution sets shall provide appropriate, economic savings-driven answers.
• Regularly identify and communicate courses of actions required for program and project success, including appropriate reporting processes and applicable metrics to monitor and assess outcomes.
• Proactively identify mechanisms to improve mission performance.
• Use appropriate quantitative analytics techniques to include time series analysis and forecasting, advanced multivariate regression (including Probit and Logit Models), systems dynamics modelling, Bayesian inference procedures, minimax procedures (statistical), subjective probability utilization, expected utility analysis, operational risk analysis, and uncertainty evaluation.
• Use appropriate qualitative analytics techniques to include multi-criteria decision analysis, qualitative comparative analysis, causal mapping, formal game theory, minimax procedures (game theory), decision architecture, systems architecture analysis, organizational analysis and structural reform, supply chain analysis, and multinational best practices (military and industry) evaluation.
• Use logistics and agent-based modeling and simulation.
• Conduct business process analysis and optimization across the Doctrine, Organization, Training, Materiel, Leadership, Education, Personnel, Facilities, Policy (DOTMLPF-P) spectrum and beyond.
• Interface and liaise with software program offices and contractors.
• Conduct stakeholder analysis and create incorporate these capabilities solutions into software and workflows.
• Prepare and execute briefings, information papers, etc., on equipment issues to present at meetings, working groups, or conferences concerning organizational or functional areas of responsibility.
• Utilize various logistics and analytical systems (i.e. DST, GCSS-A, LMP, GFEBs, etc.) and Microsoft Suite (i.e. Word, Excel, Access, PowerPoint, Word, etc.) to provide analysis, requirements, information papers, executive summaries (EXSUM), significant activities (SIGACTS), and guidance to enterprise.
• Perform tasks to include planning, organizing, and performing analytical studies, developing new approaches to problems, developing solutions, and/or developing and interpreting broad logistics policies and regulations. Research to resolve unique logistics issues, where efforts often involve conflict resolution and where precedents do not exist.
• Conduct research and analysis for new and long-range strategic application of logistic functions and requires analysis of interrelated issues of effectiveness, efficiency, and productivity of substantial mission-oriented logistics programs.

To be successful in this role, you will have:

• U.S. Citizenship.
• An Active Secret Clearance or an interim Secret Clearance.
• Bachelor's degree degree in data science, mathematics, statistics, economics, computer science, engineering, or other related business or quantitative discipline is required.
• Minimum 2 years of experience working directly on a data science team.
• Experience working with tools, including object-oriented programming (Python, Java), computational analysis tools (R, MATLAB), and associated data science libraries (scikit-learn).
• Experience creating meaningful data visualizations and interactive dashboards using platforms such as Excel, Tableau, Qlik, Power BI, RShiny, plotly, and d3.js to communicate findings and relate them back to how your insights create business impact.
• Working knowledge of databases and SQL; preferred qualifications include linking analytic and data visualization products to database connections.
• Superior communication skills, both oral and written.
• Unstructured text and natural language processing.
• R, Python, SAS, or MATLAB. Anaconda, IBM Blue, and Oracle Big Data to analyze large data sets and develop automated analytics in making sense of data affecting DoD operations.
• Supervising algorithm implementation in on premise and cloud-based computing environments.
• Developing software to generate reports and visualizations that summarize data sets and provide data-driven insights.
• Developing and implementing statistical and heuristic techniques to create descriptive and prescriptive analytics as well as to develop statistical tests to make data-driven recommendations and decisions.
• Thorough knowledge of quantitative and qualitative methods and techniques to analyze substantive mission programs and to develop new systems and procedures to improve program efficiency and effectiveness.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .