508 Senior Technical Writer and Accessibility Analyst

508 Senior Technical Writer & Accessibility Analyst

Location: Remote

Description:

Seeking a 508 Senior Technical Writer and Accessibility focused Program Analyst to support complex federal IT and health programs. The candidate will provide Section 508-compliant documentation, program analysis, and stakeholder ready deliverables by translating technical, regulatory, and operational inputs into clear, plain language narratives and accessible visual content. The Senior Technical Writer will ensure documentation quality, accessibility compliance, consistency, and lifestyle management across enterprise repositories and diverse audiences.

Job Responsibilities:

• Perform Section 508 accessibility reviews, remediation, and validation of documents, presentations, and digital content.
• Conduct program analysis to assess documentation needs, workflow gaps, compliance risks, and process efficiencies.
• Develop accessibility checklists, standards guidance, and compliance artifacts aligned with federal requirements.
• Support program governance activities by analyzing requirements, tracking deliverables, and supporting audits or reviews.
• Write, revise, and edit technical documentation and project communications, incorporating visual elements when appropriate.
• Translate inputs from multiple sources into concise narratives for executive, technical, and non-technical audiences.
• Develop and maintain user manuals, guides, standard operating procedures, process documentation, and training materials for IT systems and projects.
• Create ad hoc deliverables such as slide decks, one-pagers, fact sheets, infographics, diagrams, and process flows.
• Manage document libraries and repositories; apply version control, traceability, and reusability practices throughout the delivery lifecycle.
• Identify communication gaps, update and maintain communication plans, and propose improvements based on feedback and stakeholder needs.
• Perform quality assurance reviews for content and formatting, ensuring accessibility and standards compliance across all deliverables.

Required Skills:

• Demonstrated expertise with Section 508 compliance standards, accessibility testing tools, and remediation techniques.
• Experience performing program or business analysis in support of IT initiatives, governance, or compliance efforts.
• Professional experience applying Section 508 compliance and accessibility best practices across federal programs.
• Experience combining technical writing with program or business analysis responsibilities.
• Expert written communication, editing, and proofreading skills with strong attention to detail.
• Ability to convey complex technical concepts in plain language and tailor content to the intended audience.
• Advanced proficiency with Microsoft Office (especially Word advanced formatting and automation), and strong working knowledge of Excel, PowerPoint, and Visio; experience with SharePoint and PDF tools (e.g., Adobe Acrobat).
• Experience producing documentation in an agile and/or SDLC-driven environment.
• Strong organizational skills with the ability to manage multiple documentation efforts and competing deadlines.
• Must be a U.S. Citizen or Permanent Resident
• Ability to pass a high risk background investigation and obtain and maintain the contract required Public Trust clearance

Desired Skills:

• Certified or trained in accessibility standards (e.g., Section 508, WCAG 2.x) or program/business analysis method
• Experience supporting accessibility audits, remediation initiatives, or enterprise accessibility programs.
• Experience supporting Veterans Affairs or other federal enterprise programs; familiarity with regulated or mission-critical environments.
• Experience with documentation platforms and structured authoring (e.g., Confluence, SharePoint, Markdown) and the use of templates and style guides.
• UX writing/content design familiarity; strong storytelling and information-design skills (layout, hierarchy, and audience engagement).
• Knowledge of accessibility and plain-language standards, including producing accessible documents and visuals.
• Ability to create visual aids and graphic assets using tools such as PowerPoint and design platforms (e.g., Adobe Creative Suite, Figma, Canva, Lucidchart, Miro).
• Understanding of content management and version control practices (including tools such as Git).
• Experience with federal documentation and compliance standards; exposure to automation initiatives (e.g., RPA) is a plus.

Education and Experience:

• Bachelor's degree in computer science, Engineering, Business, or a related discipline,
• 10+ years of relevant experience.
• 8 years of additional relevant experience may be substituted for education.

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About HigherEchelon, Inc.

HigherEchelon, Inc. (HE) is a service-disabled veteran-owned small business (SDVOSB) with offerings in Engineering, Gaming, Human Capital, Enterprise Technology and Cyber Solutions. HigherEchelon aims to be the premier trusted partner in organizational excellence and achieves this through sustained investment in talent and the employee experience. HigherEchelon puts the employee first to better serve customer needs and sustain excellence.

HigherEchelon offers competitive full-time benefits including paid vacation and holidays, 401(k) matching, full health/dental/vision coverage, plus much more. For on-site and remote employees, flexible work schedules are offered when authorized.

By joining our team, you are choosing to embark on a journey towards excellence as a valued team member and trusted partner. We appreciate your inquiry and look forward to discussing the opportunity further.

EOE/Minorities/Females/Veterans/Disabled:

HigherEchelon, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. HigherEchelon, Inc. participates in E-Verify.