MISS: Site Services Manager (Contingency Hire)

Title:
MISS: Site Services Manager (Contingency Hire)

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Program Summary

The MISS program is a comprehensive initiative aimed at supporting the US Department of State's operations in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will provide differentiated advisory and consultancy capabilities to the Iraqi Government with a focus on creating an effective program environment to support delivery of strategic economic planning, strategy development, feasibility studies, technical reviews and large-scale project management. Under this contract KBR will provide facility maintenance, procurement, critical supply functions, along with food service , base camp operations, renovations, construction, and medical services.

Job Summary

The Site Service Manager is responsible for the day to day management, coordination, and performance of all service delivery and facilities functions at the Baghdad Diplomatic Support Compound (B DSC ). Reporting directly to the Operations Manager, this role ensures that facilities, utilities, and site services are delivered safely, efficiently, and in full compliance with contractual, industry, OSHA safety, US Government regulatory, and Department of State requirements.

The Site Service Manager provides leadership across multiple functional areas, including facilities maintenance, utilities, custodial, transportation, grounds, logistics support services, and life safety systems. This position requires strong operational oversight, coordination with multiple stakeholders, and the ability to manage complex facilities in a high risk environment.

Roles and Responsibilities

• M aintain s a ZERO Harm workplace , ensuring that safety is the highest priorit y

• Comply with all Environmental & Safety and Quality Assurance requirements and goals . Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.

• Supervise and mentor utilities teams , fostering a culture of accountability, efficiency, and customer service.

• Provide daily oversight and supervision of site services to include, but not limited to : IT ; satellite and cable television; motor pool; escorts; custodial services; pest control; landscaping/grounds keeping; building maintenance; water and sewer systems; plumbing; electrical and mechanical systems; fuel systems; recreational facilities and pool maintenance; and residential operations, to include housing and housekeeping.

• Lead and supervise a team of technicians and operators, ensuring safe and efficient performance of all systems.

• Develop and implement preventive maintenance schedules to maximize reliability and minimize downtime.

• Monitor system performance, troubleshoot issues, and coordinate timely repairs to maintain mission-critical services.

• Ensure compliance with applicable safety standards, environmental regulations, and Department of State guidelines.

• Manage inventory of spare parts and supplies, and coordinate procurement as needed.

• Prepare operational reports and maintain accurate documentation for utilities systems and maintenance activities.

• Collaborate with other departments and stakeholders to support operational readiness and continuous improvement initiatives.

• Responsible for daily, weekly, monthly and quarterly reports, including employee performance reviews and any other first line supervisor administrative duties as required .

• Schedule personnel, including sifts and rotations, to maintain acceptable levels of service at all times , including support of short-notice projects.

• Assign tasks and establish and enforce standards of conduct and performance in the work environment.

• Inspect and audit in-process and completed work, to ensure work meets SOW and quality standards.

• Plan, organize, prioritize and perform multiple tasks under austere conditions, to perform job functions in an orderly manner.

• Perform additional duties and projects as assigned.

Basic Qualifications

• Ten (10) years O&M experience for a small commercial, industrial, and/or military facility. Extensive knowledge of business and management principles involved in strategic planning, resource allocation, human resources, leadership, service delivery methods and coordination of people and resources.

• Must be a U.S. citizen

• Obtain and maintain active SECRET security clearance

• At least a Bachelor's degree in an Engineering, Management, or related field.

• Must be able to obtain and maintain a Moderate Risk Public Trust (MRPT) clearance and local site access.

• Must possess a valid State, Country, or International Driver's License.

• Current US Passport with a minimum of 2 years remaining

• Ability to manage required staff.

• Knowledge of principles and processes involved in supporting task order responsibilities at an overseas facility.

• Experience providing excellent customer service.

• Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.

• Cross-cultural sensitivity with an international perspective.

• Excellent organizational and time management skills.

• Expert computer skills, specifically Microsoft Word and Excel.

• Ability to become an active and functioning member of a team.

• Ability to be innovative and be an agent for change.

• Expert communication skills to facilitate and disseminate information.

Preferred Qualifications

• Familiarity with Department of State /Department of War standards and facility management practices.

• Strong technical knowledge of power generation, HVAC, and water systems.

• Proven ability to lead diverse teams and implement process improvements in high-security settings.

• Proficiency in maintenance planning tools and operational reporting systems.

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401 K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.