Systems Administrator

Job Title: Systems Administrator

Location: Springfield, VA

Eligibility: Candidate must possess an active TS/SCI clearance and be
willing to obtain a CI Polygraph

Job Description:

The Systems Administrator will work closely with both on site and remote
users to coordinate site visits and upgrades, provide on-site and remote
resolution support for trouble calls, and provide TIER 2/3 support of
production systems.

• Systems administration of desktop and server systems connected to
local and wide area networks. Desktop system management responsibilities
involving account monitoring, security, Operating System (OS)
installation, and other local area system administration related
functions.

• Provide support for implementation, troubleshooting and maintenance of
IT systems and management of system infrastructure and any processes
related to these systems

• Provide support to IT systems including day-to-day operations,
monitoring and problem resolution for all of the
client/server/storage/network devices, mobile devices, etc.

• Provide Tier 2 and Tier 3 problem identification, diagnosis and
resolution

• Provide support for the escalation and communication of status to
agency management and internal customers

• Install/load operating system and application software

• Isolate and resolve hardware and software problems involving the
applications, the operating system, the hardware, the communications
infrastructure, or any combination thereof

• Troubleshoot, maintain integrity and configure network components
along with implementing operating systems enhancements to improve
reliability and performance

• Perform software installations and upgrades to Unix/Windows operating
systems and layered software packages and maintains them in accordance
with established policies, procedures and service level agreements;
evaluation and installation of software/hardware patches and resolution
of software related problems associated with COTS/GOTS products

• Create and follow procedures to maintain and manage multiple linked
databases including security, data safety and integrity, disaster
recovery, and bulk data import/exports.

• Conduct routine and emergency maintenance of assigned data center
equipment

• Communicate/coordinate scheduled preventive maintenance windows with
potentially impacted customers

• Collaborate and contribute to the development, administration, and
testing of backup and recovery plans

• Ensure systems are secure to STIG guidelines by utilizing tools such
as Retina and HBSS

• Maintain operational, configuration, and other standard operating
procedures (SOPs).

• Verify system availability with existing Enterprise tools

WHAT YOU’LL NEED TO SUCCEED:

Requirements:

• Bachelor's Degree and 5+ years of relevant experience or an equivalent
combination of education and years of experience.

• TS/SCI Clearance required and eligibility to obtain CI Poly

• Experience working with trouble reporting and tracking systems such as
Service+

•Ability to respond to after hour calls “provide on-call support"

• Ability to prioritize and execute tasks in a high-pressure
environment.

• Ability to obtain a CompTIA Security+ or DoD 8570 Level II equivalent
and a Windows Certification within 90 days of hire

• Ability to deploy in-theater for up to 6 months as needed

• Must have a valid US passport

• General knowledge of, Windows and UNIX administration, computer
systems hardware, network administration, Storage administration and
some network configuration management skills

• Position requires 30-75% travel within the Washington Metropolitan
area. On occasion can include travel to other CONUS and OCONUS
locations.

Physical Demands:

• The employee is occasionally required to stand; climb or balance and
stoop, kneel, crouch, or crawl. The employee must occasionally lift
and/or move up to 50 pounds.

Desired Skills:

• Experience in the imagery intelligence domain a plus

• Ability to create and modify scripts in multiple disciplines on
Windows, Linux, and Solaris systems

• Knowledge of the Customer's processes and procedures and of the
Customer's production systems a plus

• Ability to prioritize and execute tasks in a high-pressure
environment.

• Ability to function as a team member and independently

• Prefer skills in one or more of the following: Window Server, Red Hat,
IRIX, Solaris, Sybase, Informix, SQL, and Imagery Production Chain

• General knowledge of database administration, network administration
and possess network configuration management skills.

• Experience with analytical tools such as Arc GIS, Socet GXP, ETC
desired

Work Environment:

• During visits to areas of operations, may be exposed to extreme cold
or hot weather conditions. Is occasionally exposed to fumes or airborne
particles, toxic or caustic chemicals, and loud noise.

● Location: On Company Site
●US Citizenship Required