Education Technology and Instructional Specialist

Overview

GovCIO is currently hiring for an Education Technology and Instructional Specialist to provide JSOU with educational support services with emphasis on military studies. This position will be located in Tampa, FL and will be a fully onsite position.

Responsibilities

The Education Technology and Instructional Specialist provides hands-on educational technology and instructional support to JSOU faculty and staff, with a focus on military studies and professional military education. This role designs, manages, and sustains digital learning environments and courseware that support JSOU's academic mission. The position requires close coordination with faculty, instructional designers, IT staff, and academic leadership.

Key responsibilities include:

Instructional Design and Course Development

• Design and develop digital courseware, including videos, podcasts, interactive modules, and multimedia learning assets, in collaboration with faculty.
• Translate instructional objectives into structured, effective course designs aligned with learning outcomes.
• Advise faculty on the appropriate use of instructional technologies to enhance teaching and learning.
• Format, convert, and optimize course materials for required delivery formats, including SCORM, HTML, PDF, and mobile-compatible media.

Learning Management System (LMS) Administration

• Upload, organize, tag, and publish course content within the JSOU eCampus system.
• Configure course schedules, enrollment settings, and student rosters.
• Manage user accounts and roles, including account creation, updates, permissions, and deactivation.
• Notify course directors and stakeholders upon course releases or updates.

Course Quality, Reviews, and Launch Support

• Review and audit course content for accuracy, usability, accessibility, and formatting compliance.
• Conduct link validation, media playback testing, and functionality checks.
• Support preparation and execution of course reviews, including Education Review Boards (ERBs) and Department Review Boards (DRBs).
• Coordinate pilot course launches, collect feedback, resolve issues, and implement revisions.

System Operations and User Support

• Provide Tier 1 support for faculty and students experiencing access, system, or functionality issues.
• Assist with registration and resolve login or enrollment problems.
• Monitor system performance and coordinate routine updates, patches, and backups with IT support.
• Report, track, and assist in restoring service outages and resolving technical issues.

Data Security, Compliance, and Risk Management

• Ensure secure handling of student and faculty data in accordance with DoD and institutional requirements.
• Archive, back up, or remove content as directed.
• Support cybersecurity measures, system audits, and risk assessments to ensure data integrity and platform compliance.

Analytics, Reporting, and Continuous Improvement

• Track and analyze course engagement, system usage, and user activity.
• Generate reports and present findings in clear, visual formats for leadership and stakeholders.
• Collect and analyze user feedback to inform ongoing improvements to platforms, tools, and support processes.

Faculty Engagement and Innovation

• Facilitate communication between faculty, instructional design, IT, and student services.
• Lead faculty onboarding sessions and provide training on educational technologies and systems.
• Support faculty professional development in instructional technology best practices.
• Research, evaluate, and recommend emerging instructional technologies aligned with JSOU's mission.
• Design, test, and support pilot programs and system upgrades.

#AR

#NSS

Qualifications

Education: Bachelor's Degree with 4+ years of relevant experience

Required Skills and Experience:

• Clearance Required: Active Secret
• Bachelor's degree (BA/BS) in instructional design, educational technology, or a related field, OR Four (4) years of experience in instructional design, focusing on content analysis, design, or development

• 4 + years of experience working with: Course authoring tools (e.g., Adobe Captivate, Articulate Storyline), Adobe Creative Cloud, and Microsoft Office.
• Applying the Instructional Systems Design (ISD) model to in-person and distance learning courses.
• Managing enrollment and attendance records.
• Using SharePoint and Student Information Management Systems.
• Supporting military training and education systems.

Preferred:

• Master's degree in Instructional Design, Educational Technology, or a related discipline.
• Experience supporting professional military education or military studies curricula.
• Familiarity with accessibility standards and usability best practices.
• Experience supporting systems in a secure or compliance-driven environment.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $65,000.00 - USD $70,000.00 /Yr.