IT Contract Manager

Overview

JOB TITLE:

IT Contract Manager - Multiple Levels Available

CAYUSE COMPANY:

Cayuse Civil Services, LLC

LOCATION

Austin, TX - Hybrid (3 day remote | Mon & Fri Onsite)

SALARY:

Based on experience and position level

**This position is posted for future opportunities. Please submit your application to be considered for similar upcoming roles**

Responsibilities

The Work

The IT Contracts Manager is responsible for overseeing the life cycle of IT-related contracts within the organization. This position plays a key role in managing contractual agreements, ensuring compliance with legal and regulatory requirements, mitigating risks, and supporting the organization's mission by maintaining cost efficiency and vendor relationships. The IT Contracts Manager collaborates with cross-functional teams such as IT, procurement, finance, and legal to deliver successful contract services in alignment with organizational objectives .

T his position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

Key Responsibilities

• Responsible for developing and implementing a strategic direction for supplier performance, working with top leadership and senior managers across departments.
• W ork with a wide range of internal and external stakeholders to ensure that the supplier's performance and contract management strategy is understood and that effective support for the strategy is achieved.
• R esponsible for developing and managing strategic contracts in accordance with the Council's vision, policies, governance arrangements and values.
• Develop and manage strategic contracts that reflect customers' needs and take account of legislation, H&S, fraud prevention, sustainability and workforce issues.
• Possess a current knowledge of business trends, government regulations, commercial business laws and regulations, software licensing practices, as well as negotiation and pricing techniques, to effectively negotiate contracts and to advise executive management of the contractual ramifications associated with agreements and actions contemplated by the client .
• Operationally manage the specified portfolio of Customer expenditure on a day-to-day basis in line with the overall strategy, including:

• • Managing performance to SLAs and against KPIs; Ensuring other contractual obligations are fulfilled, including Health and Safety and Sustainability.
  • Understanding the customer experience, including managing any comments or complaints; Communication and escalation internally and externally .
  • Maintaining contingency plans and managing risks; and Budget management.
  • Deliver efficiencies and service improvements, leading on continuous improvement initiatives, including:
  • Improving the customer experience including proactive action to prevent future complaints; Regular benchmarking and alternative service modelling activities;
  • Exploring opportunities for collaboration across public sector;
  • Maintaining contact with the marketplace to be aware of the latest trends and sector initiatives;
  • Assisting Customer make Value for Money (VFM) choices when commissioning change to existing contracts; Process efficiencies and communications enhancements;
  • Ensuring appropriate career development and knowledge sharing opportunities are available to staff.

• Must have rich knowledge of contracting concepts and contract acquisition law and regulations. Knowledge of Federal Government Contract types as well as State Contracts, an advanced working knowledge of the FAR, working of standard state and commercial contract terms, property and equipment is a plus.
• Understands EIR Accessibility requirements and their technical specifications. Ensures the EIR Accessibility is integrated into the project lifecycle at the appropriate points (planning, design, development, test, etc.) and ensures that resources are included to implement EIR accessibility within the project.

Qualifications

Qualifications - Here's What You Need

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client's requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• Level 1: 5+ years of experience leading competitive bidding processes (Request for Proposals, Request for Information, Invitation for Bids, etc.) and contract negotiations. Must have experience with standard concepts, practices, and procedures relating to Government Agencies, DOD and IC contracting; relying on experience and judgment to plan and accomplish goals. Experience with large integration programs/proposals, and performance-based programs a plus. Certified Texas Contract Developer (CTCD), Certified Texas Contract Manager (CTCM), Certified Federal Contracts Manager (CFCM) or Certified Professional Contracts Manager (CPCM) credentials a plus.

• Level 2: 10-15 years of experience working as a Contract Manager with 5+ years of experience drafting/developing business contracts for IT, Professional Services, Software Development, COTS based solution, System Integration, Cloud, Big Data, Business Intelligence Reporting and equivalent task areas. Must have a demonstrated experience for 5+ years leading competitive bidding processes (Request for Proposals, Request for Information, Invitation for Bids, etc.) and contract negotiations. Must be having a Universal Public Procurement Certification Council (UPPCC) Procurement Certification, or another state, nationally or federally recognized procurement certification/credential. For ex : Certified as Public Purchasing Officer (CPPO), Certified Professional Public Buyer (CPPB) from UPPCC, Certified Federal Contracts Managers (CFCM) or Certified Professional Contract Manager (CPCM) or any equivalent certification such as Certified Texas Contract Developer (CTCD) or Certified Texas Contract Manager (CTCM).

• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills .
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Ability to analyze systems and procedures
• Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately

Desired Qualifications:

• Bachelor's degree in Business Administration , Information Technology, Supply Chain Management, or a related field.
• 5-8 years of experience in contract management, with at least 3 years focusing on IT contracts (hardware, software, or professional IT services).
• Professional certifications such as Certified Professional Contract Manager (CPCM) or Certified Federal Contracts Manager (CFCM) are highly desirable.
• In-depth understanding of IT contracts, including licensing models such as SaaS, PaaS, or IaaS.
• Familiarity with federal acquisition regulations (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS), if applicable.
• Proficiency in contract negotiation, drafting, and contract management tools (e.g., CobbleStone , SAP Ariba, or ContractWorks ).

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions

• Professional office environment , with the ability to work onsite in the main office .
• Must reside in the Austin area.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen .
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.
• T ravel costs, per diem, and other related expenses must be pre-approved in compliance with State of Texas travel guidelines.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job . Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range

USD $100,000.00 - USD $130,000.00 /Yr.