Posted today
Public Trust
$104,000 - $166,000
Unspecified
Management
Bethesda, MD (On-Site/Office)
About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Program Overview
About The Role
Job Title: Program Analyst, Senior - Technical Field Service Operations
Level: Senior
Openings: 3
Start Date: ASAP
Priority: Immediate
Travel: ~50%
Position Overview
We are seeking a Senior Program Analyst / Technical Project Manager to lead and oversee technical field service operations supporting equipment installation, maintenance, system cutovers, and legacy system disposition. This role directs teams of field technicians while ensuring high-quality, efficient, and safe service delivery across operational sites.
The position also advises and supports the Program Manager by ensuring proper planning and execution of site surveys, site preparation, installations, cutover activities, and equipment transition efforts.
Key Responsibilities
Field Operations Leadership
Qualifications
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Required Experience & Technical Background
SCA / Union / Intern Rate or Range
Details
Target Salary Range: $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
Application Duration Statement: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Program Overview
About The Role
Job Title: Program Analyst, Senior - Technical Field Service Operations
Level: Senior
Openings: 3
Start Date: ASAP
Priority: Immediate
Travel: ~50%
Position Overview
We are seeking a Senior Program Analyst / Technical Project Manager to lead and oversee technical field service operations supporting equipment installation, maintenance, system cutovers, and legacy system disposition. This role directs teams of field technicians while ensuring high-quality, efficient, and safe service delivery across operational sites.
The position also advises and supports the Program Manager by ensuring proper planning and execution of site surveys, site preparation, installations, cutover activities, and equipment transition efforts.
Key Responsibilities
Field Operations Leadership
- Lead and supervise teams of field technicians performing:
- Equipment installation
- System repairs and maintenance
- Site upgrades and technical service activities
- Direct workforce planning and technician scheduling
- Monitor field performance, productivity, and KPIs
- Support planning and execution of:
- Site surveys
- Site preparation activities
- System installations
- System cutovers
- Legacy equipment disposition
- Ensure field work aligns with program schedules and customer requirements
- Serve as the escalation point for complex technical issues
- Ensure troubleshooting and problem resolution are handled effectively
- Support training and technical development of field personnel
- Manage scheduling, logistics coordination, and inventory/asset tracking
- Oversee service quality and ensure work meets technical and safety standards
- Ensure compliance with safety policies and regulatory requirements
- Identify and implement process improvements to enhance operational efficiency
- Maintain strong customer relationships and ensure service satisfaction
- Coordinate with program teams, logistics, and technical stakeholders
- Provide status updates and operational reporting to leadership
Qualifications
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Required Experience & Technical Background
- Must have the ability to obtain a Public Trust clearance.
- Minimum of 12 years with BS/BA; Minimum of 10 years with MS/MA; Minimum of 7 years with Ph.D., 16 years in lieu of degree
- Experience managing technical field service operations
- Background in overseeing installation, repair, and maintenance of technical equipment or systems
- Experience leading teams of technicians in field environments
- Familiarity with system deployments, site readiness, and cutover activities
- Experience managing technical escalations and troubleshooting efforts
- Knowledge of inventory and asset management processes
- Strong leadership and team supervision experience
- Excellent organizational and time-management skills
- Ability to manage multiple priorities in fast-paced environments
- Strong problem-solving and decision-making abilities
- Effective cross-functional coordination skills
- Strong written and verbal communication skills
- Customer-focused mindset
- Field-focused operational leadership role
- Combination of on-site and coordination responsibilities
- Travel required (~50%) to support site operations
SCA / Union / Intern Rate or Range
Details
Target Salary Range: $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
Application Duration Statement: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
group id: 91005870
