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Cutover Support Specialist (Senior Field Technician - VCS)

Peraton

Posted today
Public Trust
$112,000 - $179,000
Unspecified
Bethesda, MD (On-Site/Office)

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Program Overview

About The Role

Position Overview

We are seeking a Senior Cutover Support Specialist to support the installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems. This role is critical to successful site preparation, system cutover, and legacy system decommissioning in operational environments.

This position requires a highly skilled field technician who can operate independently, solve complex technical issues under time constraints, and work directly with customers to ensure seamless voice system transitions with minimal operational disruption.

This position is located in Bethesda, MD.
Key Responsibilities
  • Lead and support site surveys, site preparation, and system installation activities
  • Execute and support VCS system cutovers from legacy voice platforms to next-generation systems
  • Perform decommissioning of legacy voice communication systems
  • Conduct independent system testing and validation to confirm:
    • Power installation compliance
    • Cabling integrity and standards adherence
    • Equipment and site specification alignment
  • Perform maintenance, troubleshooting, and repair of VCS and supporting telecom/IT infrastructure
  • Use diagnostic tools to identify and resolve voice, network, and hardware faults
  • Support preventive maintenance and system health checks
  • Provide on-site customer support and end-user orientation/training as needed
  • Maintain accurate technical documentation, service reports, and cutover records
  • Ensure compliance with safety protocols, site security, and operational standards
  • Coordinate closely with engineers, program teams, and other field technicians during deployment activities

Qualifications

Required Technical Experience
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  • Minimum of 12 years with BS/BA; Minimum of 10 years with MS/MA; Minimum of 7 years with Ph.D., 16 years in lieu of degree
  • The candidate will need to be able to obtain a public trust clearance
  • Hands-on experience with Voice Communication Switch (VCS) systems or similar mission-critical voice platforms
  • Experience supporting system cutovers, migrations, or technology refresh efforts
  • Knowledge of:
    • Telecommunications infrastructure
    • VoIP technologies
    • Cabling standards and power validation
    • Networked voice systems
  • Strong troubleshooting and root-cause diagnostic skills
  • Experience using test equipment and diagnostic tools in field environments
  • Familiarity with operational environments where uptime and reliability are critical
Professional Skills
  • Excellent technical problem-solving ability
  • Strong customer service and communication skills
  • Ability to work independently in remote field locations
  • Strong documentation and reporting discipline
  • High attention to detail and adherence to procedures
  • Effective time management and ability to meet deployment timelines
  • Team-oriented mindset with ability to collaborate across technical disciplines
Work Environment
  • Field-based role supporting operational and technical sites
  • Extensive travel (up to 95%)
  • Work may occur in active operational environments requiring strict adherence to procedures and standards
This role is ideal for a senior technician who thrives in high-visibility cutover environments and enjoys being the person who ensures mission-critical voice systems come online smoothly and correctly the first time.

SCA / Union / Intern Rate or Range

Details

Target Salary Range: $112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

Application Duration Statement: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
group id: 91005870
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About Us
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers. Join Peraton and #DoTheCan'tBeDone

Peraton Jobs


Clearance Level
Public Trust
Employer
Peraton