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Jr. Computer User Support Specialist

NasTech Global, Inc.

Posted today
Top Secret
Unspecified
IT - Support
Norfolk, VA (On-Site/Office)

Role: Jr. Computer User Support Specialist/Desktop Support
Location: Norfolk, VA (5 days Onsite at Shipyard)
Duration: Direct Hire
Clearance: Must have an active Top Secret (Can hold TS/SCI)
Salary: $51k

Top Skills
Desktop Support in Windows or Mac environment
2+ years of experience with Associates Degree
Sec+ Cert

Education and Experience
Associate Degree in Information Technology, Computer Science, or a related field with a minimum of 2 years of relevant IT support experience in a Tier II or equivalent support role.

Required Skills
CompTIA Security+ certification, compliant with DoD 8570 or applicable agency policy.
Experience providing end-user support in an enterprise IT environment.
Working knowledge of Microsoft Windows, macOS, Microsoft 365, Active Directory, and common IT support tools.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to work independently and collaboratively while managing multiple priorities.

Desired Skills
Bachelor’s degree in information technology or a closely related discipline.
CompTIA A+ certification
ITIL v4 Foundation certification.
Microsoft 365 Fundamentals or Microsoft Azure Fundamentals certification.
Experience supporting government, DoD, or other regulated environments.

Thanks and Regards
Murali Sharma
202.828.3494
Murali@Nastechglobal.com
group id: 91142412
N
Name HiddenLead Technical Recruiter

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Job Category
IT - Support
Clearance Level
Top Secret