Visa Analyst - Washington, D.C.

QSI is seeking a Visa Analyst to support our Government Client, located in Downtown, Washington, DC. Successful Candidate must possess an active TOP SECRET Clearance to be considered. The Visa Analyst provides support to the Government staff and prepares letters, reports, and specialized correspondence. S/he will be primarily assigned to Outreach and Inquiries Division (CA/VO/F/OI), but possibly also to other VO offices. A Government manager will provide day-to-day oversight and direction

Outreach and Inquiries Division (CA/VO/F/OI):

• Encourages and promotes legitimate travel through liaison targeted to key stakeholder groups, including business, education, sports, and Congress.
• Coordinates with CA/P on visa-related outreach strategy and Congressional liaison.
• Manages CA/VO public outreach programs and coordinates CA/VO participation in public conferences and speaking engagements.
• Oversees the processing of written inquiries from the public, U.S. Government agencies, foreign representatives, and Congress for information on visa policies, practices, procedures, regulations, and the status of individual cases; helps to resolve problem cases and to manage cases with high-level or Congressional interest.
• Serves as point of contact on operational guidance for designated overseas visa sections.
• Serves as CA/VO's web content manager and handles all web policy matters for visa-related content on CA's public website (travel.state.gov) and the unclassified internal website (CAWeb). The unit maintains up-to-date and accurate visa-related content on both websites. It coordinates with CA/P in its role as overall website manager for the public and internal websites, with other offices in the Department, and with other U.S. Government agencies.

Location

Washington, D.C.

Level/Salary Range

$85 - $115K

HR Contact

Subrina Miles

Job Category

Non-Exempt

Security Clearance Required

Top Secret (may require SCI)

Position Type

Full-time

Duties/Requirements/Qualifications

The Visa Analyst shall perform all duties required including, but not limited to, the following:

• (Preferred) Advanced knowledge and understanding of the laws, rules and regulations pertaining to eligibility for and issuance of a U.S. visa
• Communicate effectively and confidently with high-level executives
• Superior organizational skills and work ethic
• Ability to manage projects at an HQ level
• Effectively and politely interface with public
• Excellent customer service, written, and oral communications skills
• Ability to interpret and apply complex regulatory material
• Ability to work independently and/or as a member of the team to effectively interact with personnel at all levels
• Assist VO managers with inquiries from posts, Congress, other bureaus, White House, foreign diplomatic missions, and other Government agencies.
• Participate in consular outreach activities including, but not limited to: professional meetings, interagency meetings, college, and university events.
• Manage individual portfolios by region and/or policy issue.
• Maintain flexibility and availability to work at different work sites within State and at partner agencies.
• Ability to learn and recall information about visa application procedures and the rules and regulations pertaining to visa requirements.
• Interpret complex laws and regulations.
• Comprehend and communicate the security requirements for a visa in a professional and courteous manner over the telephone.
• Coordinate clearances and conduct research on visa cases by gathering information from a variety of sources, including but not limited to: applications, supporting documents, the internet, telephone calls, and government, commercial, and open-source databases. Write recommended findings in a clear and concise manner that summarizes the information gathered and identified during research.
• Provide support for special projects, including, but not limited to, support for conferences, meetings, representational events, or bilateral delegations.
• Assist in training new analysts in the essential job functions.
• Serve as back-up to the other analysts in their absence.
• Available for telework when allowable and requested by Government Managers.

Education / Experience Required

• Bachelor's Degree (advanced degree preferred), and;
• Six (6) years of written and oral communications in an office environment, including;
• Two (2) years of policy development, international relations, intelligence community, legal, and/or foreign service, including;
• Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook.