Test Lab Technician

Client Solution Architects (CSA) is currently seeking an onsite Test Lab Technician in Millington, TN.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

How Role will make an impact:

• Support daily test lab operations by configuring, staging, and validating workstation-based test environments on MS Workstation systems.
• Execute test procedures and document results for scan/capture workflows using Kofax Ascent Capture and Kofak Duplex Scanner, validating expected performance and identifying defects.
• Track test activities, issues, and corrective actions using System Center Service Manager (Microsoft), supporting clear handoffs and traceable resolution.
• Monitor lab systems and supporting services using SolarWinds and System Center Operations Manager (Microsoft) to identify conditions that impact testing and availability.
• Maintain controlled documentation, test artifacts, and procedures in SharePoint and coordinate test events and status updates through FlankSpeed Teams.
• Automate repeatable lab workflows and technician tasks using UiPath to improve consistency and reduce manual effort.
• Produce test reports, workflow diagrams, and lab documentation using Microsoft Office Suite to include Visio/Project

Requirements

What you'll need to have to join our award-winning team:

• Clearance: Must possess and maintain an active Secret Clearance.
• 6 years of relevant experience supporting test lab operations, technical troubleshooting, and documentation in an IT environment.
• Test lab and capture/scanning technologies: Kofax Ascent Capture, Kofak Duplex Scanner.
• Operating environment: MS Workstation.
• Monitoring and service management: SolarWinds, System Center Operations Manager (Microsoft), System Center Service Manager (Microsoft).
• Collaboration and documentation: SharePoint, FlankSpeed Teams, Microsoft Office Suite to include Visio/Project.
• Automation tools: UiPath