Service Asset and Configuration Management Analyst

Description:
Onsite in Jacksonville, FL

Our client is a global science and technology solutions organization focused on defense, intelligence, homeland security, civil, and health markets. The team turns information into insight to deliver solutions that protect and enrich lives. Headquartered in Reston, Virginia, the organization reported approximately $7.04 billion in annual revenues for the fiscal year ended December 30, 2016.

Due to federal security clearance requirements, the applicant must be a United States Citizen with an active Secret clearance. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $25.00 to $30.00/hr. w2

Responsibilities:
Responsibilities

• Track and control service assets across the IT infrastructure.
• Collaborate with configuration analysts to train SACM staff in principles, processes, and procedures.
• Support creation and maintenance of SACM processes, activities, and procedures, including CI registration, access controls, and privileges.
• Define and maintain correct roles and responsibilities in the SACM plan and procedures.
• Assist with procurement of IT assets when requested.
• Tag and track all IT assets and identify their locations and owners.
• Receive IT assets, ensure delivery to correct locations, and coordinate setup and teardown activities.
• Recommend and concur on CI naming conventions to ensure unique identification.
• Ensure developers and configuration system users comply with identification standards.
• Liaise with the Configuration Librarian to populate the CMS.
• Perform configuration audits to reconcile physical inventory with the CMDB/CMS and initiate corrective actions through Change Control.
• Accept baselined products from third parties for distribution and build system baselines for promotion and release.
• Maintain project status information and status accounting records and reports.
• Assist in defining SACM reports as required.
• Maintain and reconcile databases for licenses, warranties, and service agreements for hardware and software.

Experience Requirements:
Experience Requirements

• Four years of experience using Department of Defense Logistics and Asset Management Systems such as Remedy, DPAS, or GCSS-MC.
• Hands-on experience with SACM processes, CI registration, and access control practices.
• Experience conducting configuration audits and reconciling CMDB/CMS with physical inventory.
• Experience with asset receiving, tagging, tracking, and lifecycle activities including setup and teardown.
• Experience defining and enforcing CI naming conventions and identification standards.
• Experience maintaining status accounting records and generating operational reports.
• Experience managing license, warranty, and service agreement data for hardware and software.