IT Manager

Overview

CreekTech is seeking an experienced IT Manager to lead enterprise IT operations, cybersecurity governance, and technology strategy in support of corporate objectives and government contracting requirements.

The IT Manager oversees on-premises and tenant cloud infrastructure, end-user computing, identity and access management, and network services, working closely with executive leadership and internal stakeholders to align technology capabilities with mission objectives and safeguard company and customer data. The IT Manager is responsible for establishing and enforcing IT and cybersecurity policies, supporting audits and assessments, and translating regulatory requirements into effective technical controls

Key Responsibilities

Operational Management

• Manages the organization's IT and cybersecurity strategy, ensuring alignment with business objectives, mission requirements, and government contracting obligations.
• Establish, implement, and enforce IT and cybersecurity policies, standards, and procedures aligned with industry best practices and regulatory frameworks.
  • Coordinate and support internal audits, external assessments, and security reviews, including preparation of documentation, evidence, and corrective actions.
  • Oversee incident response planning and execution, including detection, containment, investigation, recovery, and post-incident improvement.
  • Maintain alignment with NIST 800-171 / CMMC Level 2 through policy implementation, technical controls, documentation, and continuous improvement.
  • Lead, mentor, and develop IT staff and/or managed service partners to ensure accountability, performance, and professional growth.

Infrastructure, Systems & Cloud Oversight

• Oversee and ensure the secure, reliable operation of on-premises and tenant cloud-based IT infrastructure, including:
• Windows and directory services (Active Directory / Azure AD)
• Microsoft 365 services (Exchange Online, SharePoint Online, OneDrive)
• Network infrastructure (switches, routers, firewalls, wireless)
• NAS and cloud storage platforms
• PBX / VoIP systems and wired security systems
• Ensure consistent patching, system hardening, monitoring, and configuration management across the enterprise.
• Design and maintain backup, disaster recovery, and business continuity strategies to reduce operational risk.

End-User Computing & Service Delivery

• Ensure effective and responsive Tier I / Tier II IT support for internal users, including workstation deployment, device management, and troubleshooting.
• Standardize and improve end-user device security, configuration baselines, and lifecycle management.

IT Asset, Vendor & Financial Management

• Maintain accurate IT asset inventories, lifecycle planning, and secure disposal processes.
• Manage relationships with vendors, managed service providers (MSPs), and contractors, ensuring service quality, security alignment, and contractual accountability.
• Oversee licensing, renewals, procurement, and vendor risk considerations.
• Develop and manage the IT budget, forecasting future technology and cybersecurity needs.

Required Qualifications

• 4+ years of progressive IT experience with cybersecurity.
• Strong experience supporting:
• Microsoft environments and enterprise IT operations
• Networking fundamentals (switching, routing, wireless, VPN)
• Microsoft 365 administration (M365, Exchange Online, SharePoint Online)
• Hardware and software troubleshooting
• Government contracts or regulated environments
• Translation of cybersecurity and compliance requirements into technical controls
• Strong communication skills and ability to lead cross-functional collaboration.
• Ability to prioritize, delegate, and manage multiple initiatives effectively.

Education

• Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field

Baseline / Foundational Certifications

• CompTIA Security+ (or equivalent)
• CompTIA A+ or Network+

Platform / IT Management Certifications

• Microsoft certifications (Microsoft 365, Azure, Windows Server)
• CCNA or equivalent desired
• ITIL (Foundation or higher) desired

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodation during the interview process.

Creek Technologies Company is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. Creek Technologies considers all applicants for employment without regard to race, color, sex, sexual orientation, gender, gender identity, age, religion, nation origin, pregnancy, child or spousal support withholding, disability, marital status, genetic information, citizenship/immigration status, military/veteran status, or any other status protected by federal, state, or local law. Creek Technologies makes hiring decisions based solely on qualifications, merits and business needs at the time. Upon request, Creek Technologies will reasonably accommodate applicants with a disability who need accommodation during the application process, unless accommodation creates an undue hardship for the company.