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ServiceNow Technical Lead

ECS

Posted today
Secret
$170,000 - $200,000
Unspecified
IT - Support
Washington, DC (On-Site/Office)

Job Description
ECS is seeking a Top-Secret cleared ServiceNow Technical Lead to support a client within the Department of Homeland Security. This is an on-site role in the Washington, DC area.

This role is responsible for leading end-to-end ServiceNow project development, own project delivery goals, and support the continued development and enhancement of a mission-critical solution in a secure environment. This role will also play a key role in expanding the organization's ServiceNow footprint by identifying opportunities to leverage the platform for additional mission and enterprise workflows. This individual will lead architecture decisions, guide development standards, and perform advanced configuration and custom development while ensuring the platform remains secure, scalable and aligned with mission and compliance requirements.

Salary Range: $170,000 - $200,000

Required Skills
  • Must be a US Citizen with the ability to pass a Public Trust background check.
  • Active TS clearance with SCI eligibility.
  • Bachelor's degree in a relevant field.
  • 10+ years of relevant work experience.
  • 3+ years ServiceNow Technical Lead experience.
  • 7+ years ServiceNow development experience.
  • ServiceNow Certified System Administrator (CSA) and ServiceNow Implementation certification (IT Service Management (ITSM)).
  • Deep functional and technical knowledge of the ServiceNow configuration and implementation.
  • Success as Lead Consultant in 5 or more end to end ServiceNow implementation projects.
  • Knowledge of JavaScript or similar scripting language (Web 3.0 etc).
  • Functional knowledge and implementation experience with ServiceNow products such as Flow Designer, Workflow Editor, UI Builder, Form Designer, and demonstrated project management skills and experience working directly with customers and clients.
  • Experience building and coding data models and knowledge of relational databases within ServiceNow.
  • Experience with Web Services and implementing REST APIs, security models, and authentication between systems.
  • Knowledge of LDAP, AD, SSO, Email Infrastructure.
Desired Skills
  • Previous experience supporting federal government clients.
  • ServiceNow Certified Application Developer (CAD)
  • ITIL v3/v4 Certification
  • At least 2 ServiceNow Certified Implementation Specialist certifications.
  • Knowledge of systems and network performance and availability monitoring and analysis as well as configuration management.
  • Knowledge of Agile practices and Kanban/Scrum.
  • Basic knowledge of MS Power Platform, specifically Power Apps and Power Automate.


ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3300+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.
group id: 10112231A

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Job Category
IT - Support
Clearance Level
Secret
Employer
ECS