Posted today
Unspecified
Senior Level Career (10+ yrs experience)
$116,000 - $155,000
25%
Business - Sales
Ottawa, Canada (Off-Site/Hybrid)
Guiding our National Defence customers through modernization of their
infrastructure.
As a Modern Infrastructure Customer Solution Lead dedicated to National Defence,
you focus is on driving rapid infrastructure modernization to ensure our defense
clients remain mission-ready and capable of safeguarding Canada against evolving
threats. This involves transforming both datacenter and public cloud environments
into integrated, secure, and agile architectures that support advanced applications,
data analytics, and AI-driven workloads—delivering the resilience and operational
excellence required for national security objectives.
This role at Softchoice, is part of our National Defence High-Performance Team
(HPT), which means that you will be working alongside and collaborating closely with
a team of individuals who are focused on network modernization, workplace
transformation, security and COTS, which includes Microsoft technologies. This
team is led by an Account Director, and works closely with a National Defence
Industry Advisor. You will collaborate with DND personnel to understand
their operational needs and technical requirements, creating detailed
technical proposals and solution blueprints. Additionally, you will help to define the
services required for architecting and deploying modern infrastructure solutions,
providing technical leadership and guidance during the sales cycle including
transition of solution design and knowledge of the customer’s needs to the
engineering team for implementation.
What you will do:
• Bring a growth mindset and sense of urgency.
• Grow and develop hybrid IT solutions and services that include a mix of
compute, storage, network, public cloud, professional services, and/or
managed services
• Leverage an insights-driven sales approach, along with a current
knowledge of departmental and technical trends, to customize solutions
for DND needs and mission goals
• Work in partnership with Account Directors and other team members to
engage with SSC and DND/CAF directly, early in the sales cycle
• Collaborate with key government personnel to understand
their mandates, mission objectives and technical requirements.
• Design and develop solutions tailored to
meet departmental requirements.
• Create detailed technical presentations and solution blueprints.
• Define the services required for deploying these solutions.
• Provide technical leadership and guidance during the preimplementation phase ensuring that the services delivery team is fully
briefed on the expected project outcomes.
• Participate in assessments and audits of existing network infrastructures
to ensure solutions you design meet the needs of DND.
• Ensure solutions are scalable, secure, and aligned with industry best
practices.
• Stay updated with the latest technologies and industry trends.
• Maintain relevant technical certifications in your focused specialization
areas.
• Collaborate with our partner field sales and solution architecture teams.
• Build and maintain account and market penetration plans on assigned
accounts
• Quarterback opportunities from the point of assessing customer needs
through closing deals and driving diversification
• Engage pre-sales and internal support to provide outstanding, end-toend service
• Nurture strategic relationships with key partners and vendors
What you bring to the table:
• Professional Experience with National Defence and in Infrastructure
Modernization:
• 7+ years of experience selling technology solutions
in a pure sales or technical pre-sales role.
• Extensive experience aligning DND mission objectives and initiatives with
relevant technology requirements.
• Proven track record in identifying, developing, and driving sales for legacy
infrastructure environments, including computing, storage, and
networking within data center infrastructure.
• In-depth knowledge of Cisco and major storage provider solutions as
they pertain to modern infrastructure needs.
• Strong expertise in private cloud, hybrid cloud, and public cloud models,
with experience across Azure, AWS, Google, and Managed Services.
• Adept at building relationships and engaging with customer decision
makers involved in infrastructure modernization efforts.
• Demonstrated ability to manage relationships at all organizational levels
and effectively mobilize stakeholders to achieve critical deliverables.
• Exceptional communication skills, especially in conveying complex
modern infrastructure concepts
• Recognized demand generation capabilities, focused on proactive selling
rather than solely responding to existing demand.
• Documented success in developing and increasing sales for Managed
and Professional Services offerings.
• Creative, strategic thinker with a client-focused service approach.
• Relevant certifications are highly desirable and if not currently certified, a
commitment to achieving relevant certifications and maintaining them as
they evolve.
• Ability to work independently and as part of a team.
• Bachelor’s degree or equivalent relevant experience.
• Knowledge of MEDDPICC is an asset
• Bilingualism (English and French) is an asset
• Experience in working with National Defence
• TS clearance is highly desired or eligibility to obtain a clearance (Secret
or higher)
• Ability to travel up to 25% of the time.
Pay Range:
The typical pay range for this role is $116,000 to $155,000.
Note: the pay range represents the full pay range for this position. Each individual
offer will take into consideration a range of factors, including prior experience and
geographic location.
In addition to the base salary, this role is eligible for additional elements of
compensation including (cell allowances, annual bonus, or commissions etc.), as well
as a comprehensive benefits plan
infrastructure.
As a Modern Infrastructure Customer Solution Lead dedicated to National Defence,
you focus is on driving rapid infrastructure modernization to ensure our defense
clients remain mission-ready and capable of safeguarding Canada against evolving
threats. This involves transforming both datacenter and public cloud environments
into integrated, secure, and agile architectures that support advanced applications,
data analytics, and AI-driven workloads—delivering the resilience and operational
excellence required for national security objectives.
This role at Softchoice, is part of our National Defence High-Performance Team
(HPT), which means that you will be working alongside and collaborating closely with
a team of individuals who are focused on network modernization, workplace
transformation, security and COTS, which includes Microsoft technologies. This
team is led by an Account Director, and works closely with a National Defence
Industry Advisor. You will collaborate with DND personnel to understand
their operational needs and technical requirements, creating detailed
technical proposals and solution blueprints. Additionally, you will help to define the
services required for architecting and deploying modern infrastructure solutions,
providing technical leadership and guidance during the sales cycle including
transition of solution design and knowledge of the customer’s needs to the
engineering team for implementation.
What you will do:
• Bring a growth mindset and sense of urgency.
• Grow and develop hybrid IT solutions and services that include a mix of
compute, storage, network, public cloud, professional services, and/or
managed services
• Leverage an insights-driven sales approach, along with a current
knowledge of departmental and technical trends, to customize solutions
for DND needs and mission goals
• Work in partnership with Account Directors and other team members to
engage with SSC and DND/CAF directly, early in the sales cycle
• Collaborate with key government personnel to understand
their mandates, mission objectives and technical requirements.
• Design and develop solutions tailored to
meet departmental requirements.
• Create detailed technical presentations and solution blueprints.
• Define the services required for deploying these solutions.
• Provide technical leadership and guidance during the preimplementation phase ensuring that the services delivery team is fully
briefed on the expected project outcomes.
• Participate in assessments and audits of existing network infrastructures
to ensure solutions you design meet the needs of DND.
• Ensure solutions are scalable, secure, and aligned with industry best
practices.
• Stay updated with the latest technologies and industry trends.
• Maintain relevant technical certifications in your focused specialization
areas.
• Collaborate with our partner field sales and solution architecture teams.
• Build and maintain account and market penetration plans on assigned
accounts
• Quarterback opportunities from the point of assessing customer needs
through closing deals and driving diversification
• Engage pre-sales and internal support to provide outstanding, end-toend service
• Nurture strategic relationships with key partners and vendors
What you bring to the table:
• Professional Experience with National Defence and in Infrastructure
Modernization:
• 7+ years of experience selling technology solutions
in a pure sales or technical pre-sales role.
• Extensive experience aligning DND mission objectives and initiatives with
relevant technology requirements.
• Proven track record in identifying, developing, and driving sales for legacy
infrastructure environments, including computing, storage, and
networking within data center infrastructure.
• In-depth knowledge of Cisco and major storage provider solutions as
they pertain to modern infrastructure needs.
• Strong expertise in private cloud, hybrid cloud, and public cloud models,
with experience across Azure, AWS, Google, and Managed Services.
• Adept at building relationships and engaging with customer decision
makers involved in infrastructure modernization efforts.
• Demonstrated ability to manage relationships at all organizational levels
and effectively mobilize stakeholders to achieve critical deliverables.
• Exceptional communication skills, especially in conveying complex
modern infrastructure concepts
• Recognized demand generation capabilities, focused on proactive selling
rather than solely responding to existing demand.
• Documented success in developing and increasing sales for Managed
and Professional Services offerings.
• Creative, strategic thinker with a client-focused service approach.
• Relevant certifications are highly desirable and if not currently certified, a
commitment to achieving relevant certifications and maintaining them as
they evolve.
• Ability to work independently and as part of a team.
• Bachelor’s degree or equivalent relevant experience.
• Knowledge of MEDDPICC is an asset
• Bilingualism (English and French) is an asset
• Experience in working with National Defence
• TS clearance is highly desired or eligibility to obtain a clearance (Secret
or higher)
• Ability to travel up to 25% of the time.
Pay Range:
The typical pay range for this role is $116,000 to $155,000.
Note: the pay range represents the full pay range for this position. Each individual
offer will take into consideration a range of factors, including prior experience and
geographic location.
In addition to the base salary, this role is eligible for additional elements of
compensation including (cell allowances, annual bonus, or commissions etc.), as well
as a comprehensive benefits plan
group id: 10106058
