Technical Writer

Overview

The Technical Writer is responsible for creating, editing, and delivering high-quality documentation that translates complex technical information into clear, concise, and easy-to-understand materials for internal and external audiences. This role supports organizational operations by producing a wide.

This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

• Research, write, edit, and produce technical documentation such as system manuals, user guides, standard operating procedures (SOPs), and other deliverables.
• Convert complex technical concepts into user-friendly language tailored to the target audience.
• Develop supporting assets, including diagrams, graphics, and charts, to enhance content readability and comprehension.
• Partner with engineers, developers, SMEs, and project managers to gather input and ensure accuracy of technical content.
• Participate in document reviews and incorporate feedback from stakeholders to refine content.
• Act as a communication bridge between technical and non-technical teams to ensure alignment.
• Contribute to the development of government proposals, compliance documentation, and contractual responses (e.g., RFPs, RFQs, RFIs).
• Write, organize, and format technical sections of proposals to ensure clarity, compliance, and persuasiveness.
• Draft technical reports, meeting minutes, and progress documentation as required by project milestones.
• Proofread and edit documentation for grammar, punctuation, consistency, and adherence to style guides.
• Ensure all deliverables comply with organizational policies, industry standards, and any applicable regulations (e.g., FAR requirements, Section 508 accessibility standards).
• Maintain version control of documents and ensure updates are distributed appropriately.
• Establish and maintain documentation templates, standards, and style guidelines.
• Suggest improvements to document development processes and practices to enhance efficiency.
• Stay updated on trends in technical writing and incorporate best practices into deliverables.
• Organize and manage documentation repositories, ensuring materials are stored, updated, and retrievable.
• Implement content management systems to streamline documentation workflows.
• Track document changes and manage revisions to ensure deliverables remain current.
• Other duties as assigned.

Qualifications

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client's requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• Bachelor's-level degree from a recognized college or university. Alternatively, qualifying experience may be substituted for the required education on a year-for-year basis.
• If no degree is obtained, 6 years of experience is required.
• A minimum of two (2) years of experience performing IT technical writing. Experience can include being in a position as a specialist or research assistant in a technical field.
• A minimum of three (3) years of experience and expert-level skill in developing technical documentation.
• A minimum of two (2) years of experience in supporting the development of Request for Proposal (RFP) solicitations, Request for Information (RFI) solicitations, and other solicitation documents for IT projects.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Strong customer service skills.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Ability to analyze systems and procedures
• Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately.

Desired Qualifications:

• Master's degree or doctorate from a recognized college or university.
• Three (3) or more years of experience performing IT technical writing. Experience can include being in a position as a specialist or research assistant in a technical field.
• Four (4) or more years of experience and expert-level skill in developing technical
• documentation.
• Three (3) or more years of experience contributing to the creation of RFPs, RFIs, and other solicitation documents for IT projects.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Senior Project Manager

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range

USD $99,216.00 - USD $141,752.00 /Yr.