Unix Engineer/Architect

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai .

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

POSITION SUMMARY

DIGIT is looking for a Unix Lead to support GSA platform management services which encompass operations, continuity services, and recovery services for all IT core infrastructure services required to deliver any technology. In support of platform management, the Unix Engineer/Architect support services will include, but not limited to, installation, configuration, system hardening in accordance with Federal Information Security Management Act (FISMA) security requirements and system back-ups, O/S loading, restoration, and image creation.

As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA's IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency's shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.

POSITION RESPONSIBILITIES:

The Unix Engineer/Architect shall perform the following (to include but not limited to) activities:

• Installing, monitoring, and upgrading UNIX system software.
• Provide support for on-premise and Cloud based systems
• Creating and maintaining UNIX user accounts and access management systems.
• Creating and setting standardized backup and recovery policies, as well as security policies.
• Applying patches and upgrades in accordance with agreed upon schedules.
• Resolution of hardware/software platform problems in complex, multi-layered environments.
• Analyzing impact of software changes across other functional units.
• Maintaining space utilization statistics, forecast future space requirements.
• Establish, implement, and record Unix Administrator best practices.
• Implementing and managing systems to proactively monitor infrastructure.
• Making recommendations for upgrades to hardware and software based on existing operations, pending needs and available budget.
• Recognize trends and issues; foresee any upcoming risks, identify existing risks and take necessary measures to eliminate them.
• Function as Level / Tier III support for analyzing, troubleshooting, and implementing solutions related to Unix OS technical problems.
• Actively involved with third parties engaged in to ensure acceptable quality of service delivery and, prevent information security incidents.
• Supervise other Unix technicians and assess their performance on a regular basis.
• Build capacity through on-the-job training or formal training.
• Ensure all procedures in Unix OS are documented by staff.
• Run team meetings and manage the teams ticket queues.
• Establish relationships with third-party vendors to facilitate the timely release and distribution of information on infrastructure product security issues and patches.

Qualifications

CONTRACT REQUIRED QUALIFICATIONS:

• Public Trust Clearance by start date.
• ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
• Possesses and applies expertise on multiple complex work assignments.
• Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
• Operates with appreciable latitude in developing methodology and presenting solutions to problems.
• Contributes to deliverables and performance metrics where applicable.
• Ability to work a 24x7x365 on-call rotation schedule.

CONTRACT DESIRED QUALIFICATIONS:

• Senior level experience with RHEL and mid-level experience with Solaris and Ubuntu.
• Familiarity with networking hardware and architectures to include Virtual LAN (VLAN) setup and configuration, Virtual Private Networks, routing, IPV4, IPV6, etc.
• Knowledge of automation process for Linux server builds and AD integration.
• Experience using ServiceNow for ticket management and inventory management.
• Help create, develop, and implement project process improvement(s).
• Good analytical, interpersonal, and communication skills.
• Ability to adapt to changing priorities and quickly learn new skills and techniques.
• Strong aptitude for an independent working environment and high productivity rate.
• Excellent communication and customer relationship skills.
• Certifications: CompTIA Server+, Red Hat Certified System Administrator, Red Hat Certified Engineer and VMware Certified Professional.

EDUCATION AND EXPERIENCE

• Bachelor Degree (or equivalent) and 7-12 years of related experience.
• Experience supporting industry standard software products.
• Experience as a remote worker demonstrating time management and self-discipline.

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• As a remote position, personnel are expected to maintain their home workspace in a safe manner, free from safety hazards.
• As a remote position, personnel are expected to appear on camera for meetings with co-workers and government partners via video chat.
• As a remote position, personnel are expected to maintain standard working hours per the DIGIT contract and to be available for meetings, Agile ceremonies and other collaborative efforts during working hours.
• Personnel are expected to ensure the protection of proprietary company and customer information accessible from their home office consistent with the company's expectations of information security.
• Communicate verbally and respond to verbal communications in person, over the phone or by video chat.
• Communicate clearly and succinctly in writing, primarily utilizing a keyboard.
• Sitting for long periods.
• Viewing computer screens for long periods of time.
• Travel minimally (less than 10%), via car or plane, which requires ability to manage luggage, laptop, and briefing materials (up to 25 pounds).

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.