Secretary III - DHS FPS

Secretary III - DHS FPS

R&K Enterprise Solutions, Inc. (R&K) is a certified Service-Disabled Veteran Owned Small Business (SDVOSB) with core capabilities in Mission Support, Engineering and Logistics, Cybersecurity and Intelligence, Environmental and Emergency Management, Exercise and Training, and Defense Healthcare in support of our Defense, Intelligence, and Federal Civilian customers.

R&K has an opportunity to support the Department of Homeland Security (DHS) Federal Protective Service (FPS ) for the purpose of providing administrative support services at FPS Region 4 office in Atlanta, GA. FPS is the security and law enforcement element of the Department of Homeland Security, National Protection and Programs Directorate. FPS is responsible for safeguarding federally owned or leased assets, while providing a security environment for visitors and federal agencies to conduct business.

The R&K Team is seeking a highly qualified full-time Secretary III

Title: Secretary III - DHS FPS

Location : Boston, MA DHS FPS 10 Causeway St. Boston, MA 02222

Duration: Permanent/ Full-Time

Clearance: Public Trust security determination must be obtained and maintained

Start Date: Projected start date 1 March 2026 contingent on contract award

Education and Experience:

• Bachelor's Degree
• 2 years' related experience
• Advanced knowledge and proficiency in Microsoft Office products

Duties: The successful candidate shall :

Duties: The function of this position is to receive calls, route customer inquiries, provide support phone coverage for program office, create/maintain databases, generate correspondence, make travel arrangements, and perform miscellaneous non-routine duties as required. Specific duties and responsibilities include:

• Screens calls and visitors to the DHS/FPS Regional Director (RD) and Deputy Regional Director's (DRD) office referring to staff members and forwarding only those calls or visitors requiring their attention. Personally, handles many requests for information.
• On visits made to the RD/DRD office by other agency officials, Central office officials, and other Regional Directors, assists them in placing telephone calls, receives visitors and performs other duties as requested by them.
• Responds to inquiries by clarifying inquirer's needs through questions and comments designed to develop necessary facts and by developing responses/solutions based on own knowledge of government and experience problem solving. Determines what divisions can best assist when additional help is necessary, contacting offices to discuss inquiries and develop answers. As needed, obtain pertinent information from reference materials. As appropriate, when all personal resources have been exhausted, locates experts in other regions' central offices to whom inquirers can be referred for supplemental assistance.
• Establishes and maintains records and files for control and flow of correspondence pertaining to all FPS matters for the RD/DRD office.
• Create, copies, edits, calculates, revises, retrieves, stores and prints a wide range of documents in final form (e.g. correspondence, reports, graphs, calendar, statistics, mailing labels, tables, databases, etc.). To produce these documents, the staff must be familiar with various Microsoft Office programs.
• Maintains and updates online web-based data system in support of region by reviewing daily blotter report and entering significant incidents. Function independently to interpret data and seek clarifying information to ensure the data is accurate and current. Updates data base as needed entering significant activity as it happens throughout the course of the normal workday. Enters other technical reports as necessary to include inspections and other miscellaneous reports.
• Maintains the official federal employee personnel files ensuring records are current and complete. Works with sensitive personal information and must be responsible for safeguarding all information in accordance with standing policies and procedures.
• Prepares and submits travel authorizations and expense reports for the Regional Director. Makes travel and lodging reservations on the Director's behalf and monitors the Director's itinerary effecting changes as necessary utilizing web-based travel system and direct contact with ticketing and travel agents.
• Consolidates and prepares information briefing sheets for the Regional Director as required for weekly and other ad hoc conference calls and meetings.
• Schedules and records use of the 2 Regional Conference rooms.

Requirements: the candidate will meet the following qualifications:

Education and Experience:

• Bachelor's Degree
• 2 years' related experience

Technical Skills, Experience, and Minimum Requirements:

• Advanced knowledge and proficiency in Microsoft Office products
• Familiarity with financial systems
• Effective communication skills (both written and verbal) with the ability to prepare and make group/executive presentations
• Resourcefulness, initiative, and skill to function in a fast-paced environment
• Attention to detail in goal/task accomplishment with minimal supervision
• Professionalism and the ability to interact effectively with others
• Ability to meet planned and unscheduled deadlines in a timely manner
• Ability to communicate effectively, both orally and in writing
• Physical requirements include lifting, bending, and working while seated. Good vision is required in reading and typing documents and utilizing described office equipment.
• All contract staff shall be neat, clean and well groomed, with well-fitting, but not tight or revealing nor exceptionally loose-fitting, clothing. All contract employees shall dress at a minimum of Business Casual.
• All contract staff members will be required to undergo a background suitability clearance (HSPD- 12) by DHS Office of Professional Responsibility, prior to reporting to work and maintain this suitability clearance.
• Picture identification card will be issued at the start of contract services for security access to Government facility and shall be returned immediately upon expiration or termination of requested services.
• All staff members shall be able to work independently. Adequate supervision shall be provided by the contractor to ensure successful performance under this task order.
• Contractor shall utilize a time-keeping system to ensure that the Government is billed for actual hours worked under this effort, to exclude lunch breaks and other non-productive time including leave.

R&K Enterprise Solutions, Inc. is an equal opportunity affirmative action employer committed to cultural diversity and compliance. All qualified women, minorities, individuals with disabilities, and veterans are encouraged to apply for R&K job vacancies. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.