Administrative Assistant - DHS FPS

Administrative Assistant - DHS FPS

R&K Enterprise Solutions, Inc. (R&K) is a certified Service-Disabled Veteran Owned Small Business (SDVOSB) with core capabilities in Mission Support, Engineering and Logistics, Cybersecurity and Intelligence, Environmental and Emergency Management, Exercise and Training, and Defense Healthcare in support of our Defense, Intelligence, and Federal Civilian customers.

R&K has an opportunity to support the Department of Homeland Security (DHS) Federal Protective Service (FPS ) for the purpose of providing administrative support services at FPS Region 4 office in Atlanta, GA. FPS is the security and law enforcement element of the Department of Homeland Security, National Protection and Programs Directorate. FPS is responsible for safeguarding federally owned or leased assets, while providing a security environment for visitors and federal agencies to conduct business.

The R&K Team is seeking a highly qualified full-time Administrative Assistant.

Title: Administrative Assistant - DHS FPS

Location : Boston, MA DHS FPS 10 Causeway St. Boston, MA 02222

Duration: Permanent/ Full-Time

Clearance: Public Trust security determination must be obtained and maintained

Start Date: Projected start date 1 March 2026 contingent on contract award

Education and Experience:

• Bachelor's Degree
• 2 years' related experience
• Advanced knowledge and proficiency in Microsoft Office products

Duties: The successful candidate shall :

• Screens calls and visitors to the DHS/FPS Regional Offices for the Director (RD) and Deputy Regional Director's (DRD) office; Chief, Missions Support Branch (CMSB); Chief Risk Management Branch (CRMB); District Commanders (DC); Area Commanders (AC) as assigned; and the Chief, Threat Management Branch (CTMB) referring to staff members and forwarding to the divisions only those calls or visitors requiring the supervisor's attention. Personally, handles many requests for information.
• On visits made to the RD/DRD/CMSB/CRMB/DC/CTMB office by other agency officials, Central office officials, and other Regional Directors, assists them in placing telephone calls, receives visitors and performs other duties as requested by them.
• Provides timely and accurate responses to a variety of inquiries by helping the public identify and understand program services, information sources, and procedures for all divisions within the Federal Protective Service of the Department of Homeland Security Region One. Advises inquirers about the applicability, responsibilities and operations of the various divisions.
• Responds to inquiries by clarifying inquirer's needs through questions and comments designed to develop necessary facts and by developing responses/solutions based on own knowledge of government and experience problem solving. Determines what divisions can best assist when additional help is necessary, contacting offices to discuss inquiries and develop answers. As needed, obtain pertinent information from reference materials. As appropriate, when all personal resources have been exhausted, locates experts in other regions' central offices to whom inquirers can be referred for supplemental assistance.
• Consults with division supervisors, deputy director, and/or divisional personnel to develop answers to specific inquiries and to garner new information about FPS programs, procedures and responsibilities.

Establishes and maintains records and files for control and flow of correspondence pertaining to all FPS matters. Distributes incoming mail to appropriate personnel at the Regional and remote FPS Offices.

• Creates, copies, edits, calculates, revises, retrieves, stores and prints a wide range of documents in final form (e.g. correspondence, reports, graphs, calendar, statistics, mailing labels, tables, etc.). To produce these documents, the staff must be familiar with various Microsoft Office programs.
• Receives customer agency requests for additional services and edits required request form based on information received. Forwards completed request to appropriate individual to ensure requirements are met.
• Reviews, corrects and validates federal employee time and attendance as a designated Timekeeper in electronic timekeeping system. Coordinates with central Human Capital Office to effect corrections to federal employee leave and pay status. Maintains time and attendance records for all regional federal employees in accordance with records keeping policies and procedures. Tracks overtime usage for Budget Officer to ensure fiscal oversight of regional funds. Works with sensitive personal information and must be responsible for safeguarding all information in accordance with standing policies and procedures.
• Assists the Protective Security Officer Program Manager by receiving all requests for Temporary Additional Services and preparing submittal sheet for Contracting Officer's Technical Representative.
• Liaises with GSA and other government agencies to locate and schedule the use of joint training and conference rooms on an as needed basis in support of the senior staff.
• Liaises with the facility maintenance company for any FPS office space issues requiring technical service to include HVAC, telephone, and lighting needs.
• Manages the secure access control system for all FPS office spaces at the O'Neill Federal Building or Burlington Federal Building. Issues FOBs and PINs to those federal employees and visitors requiring access as needed and ensures access is removed for individuals who are no longer required.

Requirements: the candidate will meet the following qualifications:

Education and Experience:

• Bachelor's Degree
• 2 years' related experience

Technical Skills, Experience, and Minimum Requirements:

• Advanced knowledge and proficiency in Microsoft Office products
• Familiarity with financial systems
• Effective communication skills (both written and verbal) with the ability to prepare and make group/executive presentations
• Resourcefulness, initiative, and skill to function in a fast-paced environment
• Attention to detail in goal/task accomplishment with minimal supervision
• Professionalism and the ability to interact effectively with others
• Ability to meet planned and unscheduled deadlines in a timely manner
• Ability to communicate effectively, both orally and in writing
• Physical requirements include lifting, bending, and working while seated. Good vision is required in reading and typing documents and utilizing described office equipment.
• All contract staff shall be neat, clean and well groomed, with well-fitting, but not tight or revealing nor exceptionally loose-fitting, clothing. All contract employees shall dress at a minimum of Business Casual.
• All contract staff members will be required to undergo a background suitability clearance (HSPD- 12) by DHS Office of Professional Responsibility, prior to reporting to work and maintain this suitability clearance.
• Picture identification card will be issued at the start of contract services for security access to Government facility and shall be returned immediately upon expiration or termination of requested services.
• All staff members shall be able to work independently. Adequate supervision shall be provided by the contractor to ensure successful performance under this task order.
• Contractor shall utilize a time-keeping system to ensure that the Government is billed for actual hours worked under this effort, to exclude lunch breaks and other non-productive time including leave.

R&K Enterprise Solutions, Inc. is an equal opportunity affirmative action employer committed to cultural diversity and compliance. All qualified women, minorities, individuals with disabilities, and veterans are encouraged to apply for R&K job vacancies. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.