Sr. Inside Sales Representative (GES Central)

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune a nd Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join Sales Operations?

The Sr. Inside Sales Representative (Sr. ISR) role resides within the Sales Operations Inside Sales team and directly interacts with the WWT Account Management teams, authorized supply partners, end-user customers as well as other internal WWT Operational support teams. The primary focus is to be a direct point of contact responsible for providing day to day support for all quoting and order management activities within assigned accounts. This role requires an expert knowledge of key internal systems and processes, in-depth knowledge of our go-to-market strategy as well as partner facing applications and promotions that allow us to competitively source products and services. The Sr. ISR possesses the necessary subject matter expertise to engage in proactive customer and partner conversations regarding WWT's capabilities and IT offerings. In addition, the Sr. Inside Sales Representative will be expected to take a proactive lead in building and maintaining a high performance culture with all supporting teams, partners and customers resulting in the achievement of all financial targets. Detailed and timely communication is critical to the success of this role as well as the consistent execution of the responsibilities listed below.

Job Responsibilities:

• Establishes yourself as the primary point of contact within assigned accounts for all quoting and order management activities
• Owns authority to define pricing on quotes for assigned accounts
• Responds accurately to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Builds and maintains a strong working knowledge of assigned accounts
• Builds and maintains a strong working knowledge of strategic OEM products and services
• Mentors and trains new hires into the department on processes and monitor and measure performance through Key Performance Indicators
• Utilizes in-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations
• Possesses in-depth knowledge of WWT's Go-To-Market Strategy and solution offerings
• Participates in weekly ATC Strategy Meetings / Call (ATSM)
• Participates in all key account planning sessions as well as key customer and partner briefings
• Validates that teams are accurately utilizing Direct and Indirect sources of supply
• Provides approval authority in leveraging product promotions and rebate incentives
• Spearheads training on the partner registration process
• Recognizes and takes necessary action to upsell and or attach services to an existing opportunity
• Provide detailed quote and order management reports to key stakeholders

Qualifications:

• Bachelor's Degree in Arts/Sciences (BA/BS) Business, Finance, or Related Field required
• A minimum of 4 years of sales and or sales support experience in the information technology industry
• Ability to build and maintain strong relationships both inside and outside the organization.
• Adaptable and flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations.
• Excellent communication skills.
• Strong organizational skills.
• Capability to multi-task and respond to change.
• Perform duties with accuracy and with strong degree of urgency.
• Ability to prioritize and perform work in a timely manner.
• Team Player.
• A passion for learning and continued education.
• Must understand and be able to articulate the WWT leadership initiatives.
• Ability to work independently and/or on a team with minimal supervision.
• Ability to manage multiple tasks simultaneously.
• Must be the subject matter expert concerning daily processes and procedures.
• Knowledge of program and contract specific budget and sales cycles.
• Proficient PC Skills (Microsoft Office Suite).
• Ability to effectively utilize WWT internal systems, tools and processes.
• Demonstrated leadership, communication and problem solving skills.
• Ability to travel as required meeting team and departmental goals

Want to learn more about WWT? Check us out here: https://www.wwt.com/about

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $65,600 to $82,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: Health and Wellbeing: Health, Dental, and

• Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com.

Equal Opportunity Employer

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