Posted today
Secret
Early Career (2+ yrs experience)
$63,000 - $83,000
No Traveling
Engineering - Systems
Washington, DC (On-Site/Office)•Merrifield, VA (On-Site/Office)
Leidos is looking for a Deskside Support Technician to support the Enterprise Standard Architecture V (ESA V) program, in Washington, DC. ESA V is an IT Services program supporting several customers within the Department of Justice. The program provides a range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and video conferencing, among others.
The types of work a candidate for these positions should expect to perform include but aren’t limited to the following:
• Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base
• Break/Fix support for government provided end-user computer devices, such as replacing hard drives or batteries which fail
• Installation of specialty software which is not already packaged in SCCM
• Removal of devices from the network as directed by Security
• Assess issues and diagnose problems with printers
• Install printer toner
Desired Requirements:
• Past experience with Department of Justice components
The types of work a candidate for these positions should expect to perform include but aren’t limited to the following:
• Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base
• Break/Fix support for government provided end-user computer devices, such as replacing hard drives or batteries which fail
• Installation of specialty software which is not already packaged in SCCM
• Removal of devices from the network as directed by Security
• Assess issues and diagnose problems with printers
• Install printer toner
Desired Requirements:
• Past experience with Department of Justice components
group id: 10211279
