Configuration Management Analyst

About Tripoint Solutions

We are technology innovators, partnered with state-of-the-art providers, such as AWS, ServiceNow, and UiPath, to drive digital transformation in the federal space. TPS teams are bringing automation and data science into areas of the government that are crying out for fresh tech-making positive impacts felt by tens of thousands of users, countless citizens, and all six branches of the military each day. Our Agile teams are responsible for envisioning, launching, and operating the massive data systems and analytics platforms used to manage $14.5B in government procurements and $200B in military real estate assets globally. At TPS, we apply the power of cloud technologies to help the government think smarter and function better-for everyone.

TPS Company Values

• We value and respect each employee's dedicated work and unique contributions as they directly impact who we are and what we do.
• Your talent and innovative thinking bring leading-edge solutions to our customers.
• Our success is driven by the dedication of our employees.
• Employee-generated solutions have sustained our continued success and customer satisfaction

Benefit Offerings

Tripoint Solutions builds flexibility into health benefit plan choices, covers most of the monthly premiums, and helps employees build a career with impact through our generous professional development program.

We offer all full-time employees:

• Medical, Dental, Vision benefits with a national provider network
• Flexible Spending and Health Savings Accounts (FSA & HSA)
• Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental
• Supplemental Insurance
• Paid time off (PTO)
• 11 paid holidays
• 401(k) Retirement Plan
• Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications
• Monthly transportation, parking, and cell phone service reimbursement

Tripoint Solutions is an Equal Opportunity Employer/Veterans/Disabled

About the Role:

We are seeking an experienced Configuration Management Analyst to support Customs and Border Protection (CBP) programs. In this role, you will ensure the integrity and accuracy of hardware, software, and supporting documentation by implementing and monitoring configuration management (CM) processes. You will manage configuration items (CIs) throughout their lifecycle, maintain authoritative configuration records in the Integrated Logistics Support System (ILSS) and Technical Data Packages (TDPs), facilitate configuration audits, and support the Engineering Change Proposal (ECP) process.

Location: On-Site. Tucson, Arizona (No relocation assistance provided)

Clearance Requirements: Active or eligible U.S. Government Security Clearance (DoD Secret or DHS Suitability)

Minimum Qualifications:

• Bachelor's Degree in Information Systems, Engineering Technology, or related field OR equivalent experience
• Minimum of 4 years supporting configuration management activities, including document control, baseline maintenance, or change management
• Strong understanding of configuration management principles and lifecycle processes
• Proficiency with ILSS or similar logistics/configuration systems
• Excellent organizational and communication skills

Preferred Qualifications:

• Certification in Configuration Management (e.g., CMII or equivalent).
• Experience with government sustainment programs or logistics systems
• Familiarity with CBP or DHS programs
• Knowledge of Engineering Change Proposal (ECP) processes and configuration audits

Responsibilities:

• Maintain authoritative configuration baselines and Technical Data Packages (TDPs).
• Support the Engineering Change Proposal (ECP) process, ensuring configuration changes are properly documented, reviewed, and approved.
• Facilitate configuration audits (functional and physical) to verify compliance with approved baselines and technical requirements.
• Provide configuration status accounting reports to Program Management for logistics planning, sustainment activities, and system performance monitoring.
• Manage document control workflows, including versioning, distribution, storage, and archival of program documents and technical artifacts.
• Provide recurring configuration reports, change logs, system baselines, and configuration status accounting to leadership and Government customers.
• Support Systems Acceptance Tests (SAT) by ensuring configuration baselines are correctly documented and verified.
• Participate in meetings and cross-functional coordination activities, providing configuration insights that support operational availability and lifecycle planning.
• Interface with customers to accept incoming work and distribute completed work.
• Coordinate reviews of documents and assist with completion of required forms for document evaluation.
• Electronically route transactions according to established processes, including change requests and associated evaluations.
• Perform other duties as assigned by management.