Supervisory Business Operations Support Coordinator

Duties
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As a Supervisory Business Operations Support Coordinator at the GS-0301-14 some of your typical work assignments may include:

• Serves as the on-site Supervisory Operations Support Coordinator and team lead at the DMDC Seaside office, reporting to the Director of the Administration Division and overseeing local operations.
• Provides high-level management assistance to the Front Office by coordinating actions between DMDC, DHRA, and external partners, requiring a deep understanding of the DMDC mission, diplomacy, and effective communication with senior officials.
• Manages and supervises crucial support programs, including the Government Purchase Card Program, Human Resources, the Awards Program, Talent Management, and Space Management for the DMDC Seaside location.
• Conducts strategic planning and analysis of mission assignments to establish program objectives, develop long-range plans, and improve operational functions like space utilization and interoffice information flows.
• Develops and reviews official correspondence, presentations, and briefings for senior leadership, ensuring all materials are clear, compliant with policies, and professionally represent the Director's office.
• Establishes performance metrics and evaluates the effectiveness of projects and internal procedures, using customer satisfaction data to implement improvements and correct deficiencies in operations and administration.
• Coordinates with DHRA Facilities Management for office repairs, space alterations, and security services, while also supporting the Front Office with travel and schedule management.

Requirements
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Conditions of employment

• Must be a U.S. citizen
• Males born after 12-31-59 must be registered for Selective Service
• Resume and supporting documents (See How To Apply)
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Work Schedule: Full Time
• Overtime: Occasionally
• Tour of Duty: Flexible
• Recruitment Incentives: Not Authorized
• Fair Labor Standards Act (FLSA): Exempt
• Financial Disclosure: Required
• Telework Eligibility: This position is telework eligible

Qualifications

You may qualify at the GS-14, if you fulfill the following qualifications:

A. One year of specialized experience at the GS-13 grade level or equivalent under other pay systems in the Federal service, military or private sector. My creditable specialized experience includes:

• Managing administrative and operational programs, including program planning, analysis, and evaluation;
• Supporting the development of strategic plans and policies;
• Coordinating between different organizational units and external partners; and
• Providing administrative and operational guidance to staff.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities - Schedule A
Special Hiring Authority for Veterans
Special Hiring Authority for Certain Military Spouses
Other Special Appointment Authorities - Subpart F

Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/register/ )

The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.

Selective Service Requirement: Please visit http://www.sss.gov for more information.

For more information, please visit
https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d

Re-employed Annuitant: This position Does/Does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at:
https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf

Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).