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QA Manager II

Zachary Piper Solutions, LLC

Posted today
Secret
$70,000 - $85,000
Unspecified
IT - QA and Test
Fort Liberty, NC (On-Site/Office)

Zachary Piper Solutions is seeking a highly skilled and motivated QA Manager II to support telecommunications operations at Fort Bragg, NC. The ideal candidate will have a strong background in IT & telecommunications quality standards, compliance, and process improvement.

Responsibilities of the QA Analyst include:
  • Review technical requirements and support planning and design efforts for telecommunications projects
  • Conduct site visits to inspect network installation, maintenance activities, and infrastructure quality
  • Recommend improvements aligned with DoD, U.S. Army, and industry best practices and standards
  • Develop, implement, and maintain quality assurance standards, processes, and documentation for telecommunications deliverables
  • Lead formal and informal quality reviews at key project milestones
  • Perform root cause analysis (RCA) to identify systemic issues, track trends, and drive corrective actions.
  • Manage quality improvement initiatives, including problem management, risk mitigation, and continuous process optimization
  • Prepare QA reports, compliance documentation, and performance evaluations for leadership review
  • Collaborate with cross-functional teams to ensure consistent quality across all project phases
  • Demonstrate strong communication, analytical thinking, and professional engagement with all organizational levels

Qualifications for the QA Analyst include:
  • 3+ years of experience in quality assurance for IT and telecommunications programs
  • Bachelor's degree in a related field preferred
  • BICSI Technician certification required
  • Experience conducting audits, root cause analysis, and corrective action planning
  • Proficiency in developing QA metrics, tracking performance, and implementing process improvements
  • Experience conducting formal and informal reviews of technical project deliverables
  • Strong knowledge of quality management systems (QMS), risk assessments, and process auditing methodologies
  • Ability to work effectively with technical teams, leadership, and external stakeholders
  • Must be a U.S. citizen with an active Secret clearance

Compensation for the QA Analyst includes:
  • Salary Range : $70,000-$85,000/year depending on experience
  • Comprehensive Benefits : Medical, Dental, Vision, 401k, PTO, Sick Leave as required by law, and Holidays
group id: 10430981
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About Us
Zachary Piper Solutions is a National Security focused technology services and consulting firm with a top-secret facility clearance. We support mission-critical initiatives on behalf of the Intelligence Community, Department of Defense, Department of Homeland Security, Department of Justice, Department of State, and a variety of Civilian Agencies. ZPS is dedicated to help protect government networks against cyber threats and to maximize the wide-spectrum of intelligence and security-related technologies. Our dedicated support and proven experience drive results in support of our client’s mission objectives.
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Zachary Piper Solutions, LLC Jobs


Job Category
IT - QA and Test
Clearance Level
Secret