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Client Support Analyst

KIHOMAC, Inc.

Posted today
Secret
$95,000 - $110,000
Unspecified
Huntsville, AL (On-Site/Office)

Description

  • Conduct day-to-day administration of hardware, software, network and users
  • Provide in-person and phone support to MDA End User troubleshooting computers, printers, software, operating systems, and Office products
  • Install hardware at End User offices (Laptops, Desktops, Monitors, etc)
  • Contribute to large scale projects and events
  • Other duties as assigned


Requirements

Education/Training:
    • Bachelor's Degree in Computer Science, Information Technology, or other relevant discipline preferred
    • Current DoD approved 8570 Level II certification such as Security+ CE required


Experience:
    • 2+ years of directly related experience in relevant business systems, operating systems, and servers and/or experience in light programming, project management of small initiatives, and troubleshooting
    • Previous experience in Customer Service, as well as prior experience working in a DoD environment preferred


Security:
  • Must be a US citizen
  • Candidate must be in possession of a minimum DoD issued Secret Clearance


Physical Requirements:
  • Able to occasionally reach with hands and arms
  • Prolonged periods of computer screen use, while sitting or standing at a desk
  • Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
  • Able to safely lift and carry up to 20 pounds at a time


Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources


Salary: $95,000 - 110,000

Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.
group id: 10290392
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About Us
KIHOMAC, Inc. is an aerospace and defense acquisition and technology company, providing unsurpassed system acquisition and life cycle management support to government agencies. We specialize in turning concepts into fielded capabilities through full lifecycle acquisition support, including requirements analysis, acquisition planning, program management, modeling and simulation, systems engineering, test and evaluation, and logistics and sustainment.

KIHOMAC, Inc. Jobs


Clearance Level
Secret