REQ000102 - Office Sustainment Support (IT)

Must be a US Citizen who currently possesses a Secret Clearance, Top Secret is preferred. This is a hybrid position and must be local within 50 miles to the DC Metro area.

Statement of Work:

• The Contractor shall provide 100% coverage for task to ensure there is no loss in support, productivity, or continuity of operations.
• Coordinate, consolidate, develop, and maintain Office Sustainment Support governance and programmatic documents (e.g., operating instructions, "how to" guides, etc.) under AF/A4C program management oversight. Provide detailed updates to leadership and stakeholders by participating in meetings/forums and coordinating, consolidating, developing, and delivering/presenting associated meeting materials (e.g., slides, after action reports, minutes).
• Interface with other agencies for video, phone, computer, and IT equipment support to ensure AF/A4 communications capabilities are operable, especially capabilities that support the AF/A4 leadership. Manage scheduling of conference rooms, conference call lines, and VTC equipment.
• Provide expertise in the operation of VTC equipment. Provide on-site support for general IT troubleshooting and assistance with operation of IT equipment.
• Manage office supply stock as well as the storage spaces for these supplies, e.g., closets, cabinets, identification of supply requirements and procurement recommendations, build purchase list / "carts" for Government approval and procurement, inventory stock and make budget projections.
• Maintain and account for AF/A4 space utilization, conducting usage analysis and course of action development, briefing preparation and other support as needed. Process and provide inputs for CAC/Badging requests, VAL requests, and NIPR/SIPR requests in collaboration with Government counterparts and provide in- processing support for new AF/A4 personnel.

Primary Job Duties:

• Job Duty 1 - Provide onsite support for the A4 and directorates with all IT equipment, computer, communication capabilities, and phones with troubleshooting, maintenance, and tracking. (40%).
• Job Duty 2 - Manage A4 Conference room IT capabilities and scheduling. (20%)
• Job Duty 3 - Establish accounts, hand receipts, and other tracking methods of equipment for all A4 personnel. (20%)
• Job Duty 4 - Provide detailed updates to leadership and stakeholders by participating in meetings/forums and coordinating, consolidating, developing, and delivering/presenting associated meeting materials. (10%)
• Job Duty 5 - Maintain and manage office supply stock as well as the storage spaces for supplies. (10%)

Required skills/Level of Experience:

• Bachelor's Degree
• 3+ years of experience in Office Sustainment type positions
• 5+ years of experience with Headquarters Air Force
• Writing Skills: Strong writing capability and has interest in writing. Prior experience in technical or formal writing (proposal work, technical reports, whitepapers, thesis, etc.) should be mentioned
• Verbal skills: able to translate technical requirements to non-technical members or clients
• Client Relationship Management: ability to build lasting relationships with the client and
• Presentation skills: ability to present to senior clients, or present on behalf of the client in key forums
• Has previous background in IT specific fields
• Ability to troubleshoot different types of computers, VTC, or other technical issues
• Extremely detail oriented, with strong skills in Microsoft Suite (Word, PowerPoint, Excel, etc.)
• Experience with taking detailed minutes at high-level meetings