Tech Writer/Configuration Manager

Sev1Tech is seeking a Tech Writer/Configuration Manager to support the Naval Information Warfare Center Atlantic (NIWC Atlantic) Expeditionary Enterprise Systems and Services (E2S2) Division. NIWC Atlantic provides design, acquisition, and sustainment services for Marine Corps Systems Command (MCSC) Information Technology (IT) systems.

This role is designed for an ideal candidate who brings experience working with federal agencies, a strong command of structured documentation practices, and the ability to translate complex technical processes into clear, actionable documentation for both technical and non-technical audiences.

Core Responsibilities

• Experience working in regulated environments (e.g., DoD, DHS, VA, or civilian agencies).
• Proven track record of:
  
  • Designing and optimizing business or technical processes.
  • Creating and maintaining technical documentation (SOPs, manuals, process maps, etc.).
  • Collaborating with cross-functional teams including engineers, analysts, and program managers.
• Excellent written and verbal communication skills.
• Strong analytical thinking and problem-solving abilities.
• Ability to translate complex technical concepts into clear, user-friendly documentation.
• Skilled in facilitating workshops, gathering requirements, and conducting stakeholder interviews.
• Ability to work independently and manage multiple priorities under tight deadlines.
• Skilled in identifying inefficiencies and implementing process improvements using data-driven approaches.
• Ability to develop and maintain process documentation, workflows, and SOPs.
• Proficient in creating clear, concise, and accurate documentation including manuals, guides, reports, and white papers.
• Skilled in translating complex technical concepts into user-friendly content for diverse audiences.
• Strong interpersonal skills for gathering requirements and feedback from SMEs, engineers, and government stakeholders.
• Ability to facilitate workshops and process review sessions.
• Capable of managing documentation deliverables across multiple projects and ensuring alignment with contract milestones.
• Skilled in tracking and reporting progress using project management tools.
• Ability to assess current processes, identify gaps, and recommend actionable improvements.
• Capable of interpreting technical data and converting it into meaningful documentation.
• Ability to communicate effectively with technical and non-technical audiences.
• Skilled in working across multidisciplinary teams to ensure process and documentation alignment.
• Ability to quickly learn new systems, tools, and government protocols.
• Comfortable adapting writing style and process approaches to meet evolving contract requirements.
• Ability to ensure documentation and processes meet quality standards and regulatory requirements.
• Skilled in conducting audits and reviews to maintain documentation integrity.

Technical Skills

• Proficiency in process modeling tools: Microsoft Visio, Lucidchart, Bizagi, or ARIS.
• Skilled in documentation platforms: SharePoint, Confluence, MadCap Flare, Adobe FrameMaker.
• Familiarity with project management tools: Jira, Trello, MS Project.
• Strong command of Microsoft Office Suite, especially Word, Excel, and PowerPoint.
• Experience with version control systems (e.g., Git) and content management systems.
• Familiarity with style guides such as the Microsoft Manual of Style or the Chicago Manual of Style.

Compliance and Security

• Understanding of government documentation standards (e.g., MIL-STD-38784, NIST, ISO).
• Familiarity with quality assurance and compliance frameworks.
• Knowledge of process improvement methodologies (Lean, Six Sigma, Kaizen).
• Awareness of contractual and operational constraints in federal environments.
• Knowledge of government regulations, policies, and documentation standards (e.g., NIST, ISO, FISMA).
• Awareness of contract lifecycle processes and acquisition regulations (e.g., FAR, DFARS).

This position is remote but visits to customer site (Charleston, SC) will be required. Currently, customer site visits for Program Increment Planning occur four times per year, one week each.

Minimum Qualifications

• Active Secret Level Clearance
• Bachelor's degree in Engineering, Technical Communication, Industrial Engineering, or a related field.
• 3-7+ years of experience in process engineering and technical writing.

Desired Qualifications

• Lean Six Sigma (Green Belt or higher) - for process improvement.
• Certified Technical Writer (e.g., STC, CPTC) - for documentation standards.
• ITIL Foundation - helpful for process alignment in IT environments.

About Sev1Tech LLC

Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients.

At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve.

Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth.

Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #joinSev1Tech to connect with us on social media!

For any additional questions or to submit referrals, feel free to reach out to recruiting@sev1tech.com .