VIRTUALIZATION SPECIALIST, 2210

POSITION OVERVIEW

This position advertised has been exempted from the federal civilian hiring freeze.

Current FBI employees are ineligible to apply if serving under the same conditions as that for which is advertised, including:

• Appointing organization (FBI)
• Type of position (full-time, part-time, etc.)
• Same or higher grade
• Duty location (city or state)
• Type of appointment (permanent, temporary, etc.)

Job Opening: 62487
Opening Date: January 15, 2026
Closing Date: January 29, 2026 at 11:59 pm (ET)

Position Virtualization Specialist, GS-12/13

Official Title IT Specialist

Full Performance Level GS-14

Division IT Infrastructure Division

Unit Enterprise Infrastructure Services Unit (EISU)

Location Pocatello, ID

Working Hours 8:00 am - 4:30 pm (flexible)

Job Type Full Time/Permanent

Who May Apply All U.S. Citizens

Number of Positions Available 1

Questions Email HRS Messner at smessner@fbi.gov

Salary
GS-12 $89,508.00--$116,362.00

GS-13 $106,437.00--$138,370.00

Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

JOB SUMMARY

The FBI's Information Technology Infrastructure Division (ITID) is seeking a highly qualified Visualization Specialist to install, secure, manage, and maintain the Cloud on Premise and Virtual Desktops. This includes working with customers and partners in a fast-paced, challenging environment providing critical services for the FBI. If you enjoy challenging work and working with customers and partners from a variety of government agencies, join the Enterprise Infrastructure Services team. #LI-FBI

KEY REQUIREMENTS

• Must be a U.S. citizen
• Must be able to obtain a Top Secret clearance

MAJOR DUTIES:

GS-12:

• Works with unit leadership to formulate goals, initiatives, and plans to accomplish and maintain the FBI mission.
• Collaborates with senior IT staff to escalate and resolve complex problems.
• Supports end-users by resolving hardware and software issues in a timely manner.
• Installs, configures, and troubleshoots Enterprise virtual and physical servers, software, and IT systems.

GS-13, in addition to the above:

• Researches, analyzes, designs, implements, documents, and tests IT systems.
• Ensures compliance with security protocols during hardware and software maintenance.
• Provides recommendations to team and unit leadership regarding upgrades, configuration changes, system requirements, and new emerging technology.
• Monitors and supports contractor services.

QUALIFICATIONS AND EVALUATIONS

Please ensure that your specialized experience and requirements are clearly identifiable in your resume. Your application will be evaluated using the FBI's Candidate Rating Procedures. Your resume and supporting documents will be reviewed to verify that you meet the job qualifications listed in this announcement and will be compared against your responses to the online assessment questionnaire. Applicants must meet the qualification requirements by the closing date of this announcement.

If you are found minimally qualified, your application will move forward to additional phases of the review process.

The competencies will be used in a Structured Resume Review to objectively evaluate applicant resumes. Do not provide a separate narrative written statement. Rather you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Your resume should demonstrate that you possess the following competencies.

Competencies:

• Customer Service
• Information Management
• Initiative
• Problem Solving/Judgement
• Technology Awareness

Specialized Experience (SE)

GS-12: Applicant must possess at least one (1) year of SE equivalent to the GS-11 grade level. SE is defined as follows:

• Experience supporting Enterprise virtual and physical IT services environments, including troubleshooting hardware and software.
• Experience documenting and following technical processes and procedures.
• Experience resolving routine IT issues and escalating complex problems.
• Experience providing professional customer support.

GS-13, in addition to the above: Applicant must possess at least one (1) year of SE equivalent to the GS-12 grade level. SE is defined as follows:

• Experience managing and maintaining systems and services independently.
• Experience presenting to unit, section, and division leadership.

Desired Skills

Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants. Desired skills are:

Experience with and/or knowledge of one or more of the following:

• VMWare (EXS/EXSi)
• AWS
• Microsoft Azure
• VDI
• Virtual Hosting

HOW TO APPLY

For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.

REQUIRED DOCUMENTS

To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

Utilizing the Resume Builder, outline your relevant work experience and associated start and end dates. Uploaded resumes will not be reviewed or used for qualification purposes.

A complete assessment questionnaire
Other supporting documents (if applicable):

• College transcripts, if qualifying based on education or if there is a positive education requirement
• Notification of Personnel Action, SF-50; not applicable to current FBI employees
• Most recent Performance Appraisal; not applicable to current FBI employees
  Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later
• Memorandum for Record (MFR): Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation:
  • Percent of time worked in the particular position (cannot conflict with main duties.
  • The month/year work began
    Frequency worked (i.e., daily, monthly, etc.)
  • Specific duties performed

Attach the Memorandum for Record to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other."

While applicants might see these documents in their profile, HR Specialists may be unable to access them. Therefore, all applicants MUST upload another copy to ensure that staffing units can review the complete application.

Please note: Failure to provide the necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Incomplete applications will not be supplemented with additional requests for information; your application will be evaluated solely on the information you submit. You must complete the application process and submit all required documents by 11:59 p.m. (ET) on the announcement's closing date.

WHAT TO EXPECT NEXT

Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.

ADDITIONAL INFORMATION

• The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principle investigative arm of the DOJ. All FBI positions are in the excepted service.
• Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation.
• Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
• Management may select any grade for which this position has been announced.
• Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
• If you are selected, you will be required to serve a two-year probationary period. Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary Employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.

Veterans' Preference

If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume and application. Your veterans' preference entitlement will be verified by the employing agency.

Nepotism

Nepotism is the act of favoring relatives in the hiring process and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion. During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.

Reasonable Accommodation

The FBI provides reasonable accommodations to qualified applicants with disabilities. If you require a reasonable accommodation during the application and/or hiring process, please contact the Office of Equal Employment Opportunity Affairs (OEEOA) Reasonable Accommodation (RA) Program by email at REASONABLE_ACCOMMODA@fbi.gov, phone at 202-324-2158, or fax at 202-324-3976. This email address is for reasonable accommodation requests only. Do not send applications or unrelated inquiries to this address, as they will not be considered.

Equal Employment Opportunity

The FBI is an Equal Opportunity Employer, and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex, pregnancy and related conditions, or on the basis of personal favoritism, or any other non-merit factors.

Benefits

The Bureau matches your dedication with a commitment to professional growth, a supportive work environment, and a robust benefits package that prioritizes you. As a member of our team, you'll enjoy comprehensive health and life insurance benefits, paid vacation, sick leave, and federal holidays. For more details about benefits available to all federal employees, visit the Office of Personnel Management's .