Manager, Systems Applications

JOB SUMMARY

The Manager, Systems Applications (MSA) is responsible for the development, administration, integration, and optimization of the Company's enterprise business application(s). This role ensures that enterprise systems-including HRIS, scheduling, timekeeping, payroll interfaces, access control, and reporting platforms-operate reliably, securely, and in compliance with government contracting and industrial security requirements.

In this business-facing management role, the MSA partners closely with IT, Security, Compliance, Finance, HR, and Operations to align systems and data with organizational priorities. The MSA leads the consolidation of data into a centralized application environment, enabling a unified, well-governed systems landscape that enhances efficiency, strengthens cross-functional communication, and supports informed, coordinated decision-making across SCIS. Core responsibilities include data strategy and analysis, systems and application management, data quality oversight, and data governance and compliance.

The ideal candidate possesses a strong understanding of data applications management, can work productively with executives, managers and support staff and can adapt quickly to real-time changes in priorities within a complex and fluid security environment. The ideal candidate has demonstrated project management, business analysis and a positive, creative problem-solving mindset.

ESSENTIAL FUNCTIONS

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions, objectives, duties, or tasks not specifically listed herein.
• In performing functions, duties, or tasks, employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner and are to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

DUTIES INCLUDE

Application Management

Translate operational and compliance requirements into system solutions. Serve as system application owner for assigned platform(s), including configuration, permissions, upgrades, and troubleshooting.

Consolidate financial, operational, and HR systems data into a single cohesive unified data ecosystem. Develop and maintain applications documentation, workflows, and standard operating procedures.

Design and develop system applications strategies for data collection, storage, and analysis to support business goals. Develop data management processes, data standards, and optimization for efficiency, accuracy and consistency

Collaborate with other departments to align data initiatives with organizational objectives. Identify opportunities to automate workflows, reduce manual processes, and improve data reliability.

Manage applications vendor relationships and coordinate system enhancements, patches, and integrations.

Develop and maintain operational, financial, and compliance-related dashboards and reports. Support leadership with actionable insights related to staffing, contract performance, labor utilization, and compliance metrics.

Data Governance & Security & Compliance

Establish data governance standards, access controls, and retention practices. Support audits, investigations, and compliance reviews by providing system data and documentation.

Partner across systems owners and leadership to identify centralized naming convention guides and tables Ensure applications, systems and data handling align with cleared security requirements, including NISPOM, contract requirements, and company security policies.

Coordinate with Compliance, Security, and IT teams to enforce role-based access and least privilege principles.

Cross-Functional Support

Partner with Operations to support scheduling accuracy, workforce readiness, and contract staffing needs.

Collaborate with Finance on financial reporting, payroll accuracy, billing data, and labor reporting.

Support HR with employee lifecycle system data, credential tracking, and training records.

Drive adoption and effective use of enterprise applications through training and communication.

KEY PERFORMANCE DRIVERS

Applications implementation based on prioritization

Operational efficiency and ROI on investments

Project leadership effectiveness

ADDITIONAL KEY SUCCESS ACTIVITIES

• Keeping informed of industry trends through benchmarking, participation in professional associations etc. to lead and support operations.
• Foster a culture of accountability, continuous improvement, and transparency.
• Maintaining a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acting to ensure employees understand and comply with applicable laws, regulations, policies and procedures.
• Performing additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.

Minimum Requirements

MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference depending upon the nature of the position

Basic Qualifications

• U.S. Citizenship Preferred
• At least 18 years of age
• Ability to acquire and maintain any other specific special clearances/access requirements where appropriate.
• Ability to obtain and retain a Top-Secret security clearance.

Education / Experience

• Bachelor's degree in information systems, Data Management, Business or a related field required. Additional relevant experience may be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
• At least three years business analysis, managing business systems or operational technology environments
• Strong understanding of data governance, system integrations, and reporting.
• Experience with workforce management, guard scheduling, or security operations systems.
• Advanced reporting or analytics experience (e.g., SQL, Power BI, Tableau, or similar tools).
• Prior experience supporting multi-site or geographically dispersed operations

Background Prerequisites

Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements

Competencies (as demonstrated through experience, training, and/or testing)

• Business first systems thinking with operational discipline and follow-through
• Strong strategic, analytical, and problem-solving skills
• Strong leadership, communication, and interpersonal skills.
• Ability to communicate technical concepts to non-technical stakeholders
• Ability to present information effectively and respond to questions from groups of managers, customers, and business leadership
• Process-driven mindset with a focus on continuous improvement
• Excellent planning, organization, project coordination and time management skills
• Ability to work independently and as part of a team
• Positive/proactive attitude and desire to lead and support business efforts. Demonstrated energy, drive, determination, and persistence, even when confronted with challenges
• Ability to use personal computers and various office technology
• Proficiency with MS Office Suite, including word processing, spreadsheet production
• Ability to interact effectively at all levels and across diverse cultures
• Ability to be an effective team leader and team member and handle project assignments responsibly
• Ability to carry out multiple assignments concurrently
• Ability and willingness to adapt quickly to shifting deadlines and priorities.
• Strong sense of urgency and accountability
• Ability to adapt to changes in the external environment and organization
• Strong customer service and results orientation

WORKING CONDITIONS (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations
• May be exposed to stressful situations
• Handling and being exposed to sensitive and confidential information
• May be required to work additional hours without advance notice
• Frequent sitting, standing and walking, which may be required for up to 8 hours per day and may involve climbing stairs and walking up inclines and on uneven terrain
• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling
• Close vision, distance vision, and ability to adjust focus
• Occasional lifting and/or moving up to 10 pounds and occasionally up to 25 pounds
• Occasional travel for meetings, training and applications development

A Word About EEO

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

VA License Number: 11-4665