Posted today
Secret
Early Career (2+ yrs experience)
Unspecified
IT - Support
Suffolk, VA (On/Off-Site)
TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.
Knowledge Management Specialist (Onsite)
Location: Suffolk, VA
Clearance: Active Secret (Required)
Environment: 100% Onsite
Role Overview
We are seeking a Knowledge Management Specialist to serve as the strategic bridge between our Product, Development, and Business units. In this role, you will be the architect of our organizational memory. Operating within a high-velocity Agile environment, you will ensure that technical insights, project milestones, and business logic are captured, curated, and accessible. You aren't just filing documents; you are building the infrastructure that allows our teams to move faster and smarter.
Key Responsibilities
Knowledge Architecture: Design and manage the content hierarchy within Jira and Confluence to improve findability, internal communication, and cross-team collaboration.
Documentation Lifecycle: Lead the generation, collection, and maintenance of technical project documentation, ensuring strict version control and accuracy across the development lifecycle.
Strategy & Innovation: Develop and execute creative strategies for knowledge capture to prevent "information silos" and ensure long-term retention of critical intellectual property.
Cross-Functional Translation: Act as a bilingual liaison between technical teams and business stakeholders, translating complex requirements into clear, actionable technical documentation.
Onboarding & Continuity: Design robust knowledge transfer programs to accelerate onboarding for new hires and facilitate continuous professional development for the existing team.
Agile Integration: Actively participate in Scrum ceremonies to identify documentation needs in real-time and ensure the repository evolves alongside the product.
TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
For more information on TECHEAD please visit www.techead.com.
No second parties will be accepted.
Knowledge Management Specialist (Onsite)
Location: Suffolk, VA
Clearance: Active Secret (Required)
Environment: 100% Onsite
Role Overview
We are seeking a Knowledge Management Specialist to serve as the strategic bridge between our Product, Development, and Business units. In this role, you will be the architect of our organizational memory. Operating within a high-velocity Agile environment, you will ensure that technical insights, project milestones, and business logic are captured, curated, and accessible. You aren't just filing documents; you are building the infrastructure that allows our teams to move faster and smarter.
Key Responsibilities
Knowledge Architecture: Design and manage the content hierarchy within Jira and Confluence to improve findability, internal communication, and cross-team collaboration.
Documentation Lifecycle: Lead the generation, collection, and maintenance of technical project documentation, ensuring strict version control and accuracy across the development lifecycle.
Strategy & Innovation: Develop and execute creative strategies for knowledge capture to prevent "information silos" and ensure long-term retention of critical intellectual property.
Cross-Functional Translation: Act as a bilingual liaison between technical teams and business stakeholders, translating complex requirements into clear, actionable technical documentation.
Onboarding & Continuity: Design robust knowledge transfer programs to accelerate onboarding for new hires and facilitate continuous professional development for the existing team.
Agile Integration: Actively participate in Scrum ceremonies to identify documentation needs in real-time and ensure the repository evolves alongside the product.
TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
For more information on TECHEAD please visit www.techead.com.
No second parties will be accepted.
group id: 10202776
