Posted 1 day ago
Secret
Mid Level Career (5+ yrs experience)
$140,000 - $155,000
Business - Support
Scott Air Force Base, IL (On-Site/Office)•Hill Air Force Base, UT•Fort Meade, MD (On-Site/Office)
Come join one of our high performing teams responsible for building and supporting enterprise open systems platform of the Defense Information Systems Agency "DISA" and their mission to meet the changing needs of the Department of Defense's ISP for 2.5 million users. The ServiceNow Technical Business Analyst Lead will serve as the key technical resource leading the strategy and all Business Analyst aspects for the development, support, and maintenance of the ServiceNow TSOM and OMT implementation. The successful candidate will have fluency in ServiceNow including SAM processes and module development principles that enables effective communications with stakeholders to develop enterprise business solutions for our customer that leverages industry processes and best practices.
Primary Responsibilities:
• Serve as the ServiceNow Technical Business Analyst is responsible for implementing a ServiceNow solution design using best industry practices.
• Provide Business Analyst leadership
• Facilitate effective communications within a complex matrix organization (internal/external teams).
• Facilitate requirements gathering that can effectively be translated into customer acceptance documentation.
• Design and develop solutions within the ServiceNow environment that meet the customer requirements.
• Participate in discovery sessions and process definitions with the project team and developers.
• Work with advanced technical principles, theories, and concepts.
• Challenge with working on complex technical problems and providing innovative solutions.
• Work with highly experienced and technical resources
• All other duties as assigned or directed
Preferred Skills:
• ServiceNow Certified Implementation Specialist (CIS) a plus
• Agile development cycle
• Experience with process flow documentation creation.
• Strong verbal and written communication skills.
Primary Responsibilities:
• Serve as the ServiceNow Technical Business Analyst is responsible for implementing a ServiceNow solution design using best industry practices.
• Provide Business Analyst leadership
• Facilitate effective communications within a complex matrix organization (internal/external teams).
• Facilitate requirements gathering that can effectively be translated into customer acceptance documentation.
• Design and develop solutions within the ServiceNow environment that meet the customer requirements.
• Participate in discovery sessions and process definitions with the project team and developers.
• Work with advanced technical principles, theories, and concepts.
• Challenge with working on complex technical problems and providing innovative solutions.
• Work with highly experienced and technical resources
• All other duties as assigned or directed
Preferred Skills:
• ServiceNow Certified Implementation Specialist (CIS) a plus
• Agile development cycle
• Experience with process flow documentation creation.
• Strong verbal and written communication skills.
group id: 10105424
Accelerating IT transformation in the public sector
