Posted 1 day ago
Secret
Unspecified
Unspecified
Altus, OK (On-Site/Office)
Duties
Conditions of employment
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Miscellaneous Administration and Program Series 0301; Group Coverage Qualification Standard for Administrative and Management Positions.
SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience includes knowledge of effective privatized housing principles, techniques, and tools required to review, evaluate and make recommendations on independently resolving complex housing issues. Comprehensive knowledge and understanding of qualitative and quantitative skills for resolving issues or concerns identified by housing residents and their dependents regarding their leased privatized family housing. Knowledge of pertinent privatized housing laws, regulations, policies and precedents that affect the advocacy program. Knowledge to plan, schedule, conduct and facilitate projects and studies to evaluate and recommend ways to improve the productivity of work operations associated with privatized housing.
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of effective privatized housing principles, techniques and tools required to review, evaluate and make recommendations for resolving complex housing issues to include knowledge of how facility maintenance is coordinated, what constitutes a true facility maintenance emergency and timelines required for particular issues to be resolved.
2. Knowledge to apply qualitative and quantitative skills in resolution of issues and concerns identified by housing resident members and their dependents who lease privatized family housing.
3. Knowledge of command organizational structure and its supporting elements and programs, missions, policies, goals and philosophies to include knowledge of process to assess tenant complaints regarding maintenance response times and adequate completion of maintenance requests that meet the installation goals.
4. Knowledge of process improvement techniques such as benchmarking, metric/statistical analysis and data analysis to project future trends. Skill to develop innovative and feasible solutions to complex issues in which the boundaries are broad and difficult to determine in advance.
5. Skill in applying analytical and evaluative methods and techniques to a broad range of functional areas related to privatized housing. Ability to accommodate and resolve diverse and often conflicting opinions to make responsive decisions and select a course of action in a fast paced environment.
6. Ability to communicate effectively, both orally and in writing. Ability to conduct briefings and workshops; ability to create effective marketing materials and to present information to senior leadership.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Additional information
120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.
Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected, and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.
Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.
Direct Deposit: All federal employees are required to have direct deposit.
is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click .
If you have questions regarding this announcement and have hearing or speech difficulties click .
Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit GSA Bulletin FTR 20-04 for additional information.
- Actively advocates for military members and their families residing in Privatized Housing who are seeking solutions to complex housing-related issues, concerns and unresolved needs.
- Tracks and analyzes complex resident concerns to identify recurring issues and trends, to increase the efficiency and effectiveness of the resident advocacy program, and to evaluate the impact to the Installation Commander's goals and future plans regarding the privatized housing program.
- Represents the Installation Wing Commander across a variety of installation and functional area organizations to include the Resident Council.
Conditions of employment
- U.S. Citizenship Required
- Males must be registered for Selective Service, see www.sss.gov
- This posn is subject to provisions of the DoD Priority Placement Program
- Disclosure of Political Appointments
- Work occasionally requires travel away from the normal duty station on military or commercial aircraft as well as travel in the local area by motor vehicle.
- May occasionally be required to work other than normal duty hours.
- Personal data to which the incumbent has access are controlled by the Privacy Act of 1974 and must be safeguarded appropriately.
- Must be able to obtain and maintain a secret security clearance.
- A valid motor vehicle operator's license is required to drive an automobile to and from housing units, on and off base.
- This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. Employee must pass initial and periodic short notice drug testing. (Continued)
- Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety.
- Only open to current Air Force civilian employees within the 97 Air Mobility Wing (AMW) Command.
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Miscellaneous Administration and Program Series 0301; Group Coverage Qualification Standard for Administrative and Management Positions.
SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience includes knowledge of effective privatized housing principles, techniques, and tools required to review, evaluate and make recommendations on independently resolving complex housing issues. Comprehensive knowledge and understanding of qualitative and quantitative skills for resolving issues or concerns identified by housing residents and their dependents regarding their leased privatized family housing. Knowledge of pertinent privatized housing laws, regulations, policies and precedents that affect the advocacy program. Knowledge to plan, schedule, conduct and facilitate projects and studies to evaluate and recommend ways to improve the productivity of work operations associated with privatized housing.
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of effective privatized housing principles, techniques and tools required to review, evaluate and make recommendations for resolving complex housing issues to include knowledge of how facility maintenance is coordinated, what constitutes a true facility maintenance emergency and timelines required for particular issues to be resolved.
2. Knowledge to apply qualitative and quantitative skills in resolution of issues and concerns identified by housing resident members and their dependents who lease privatized family housing.
3. Knowledge of command organizational structure and its supporting elements and programs, missions, policies, goals and philosophies to include knowledge of process to assess tenant complaints regarding maintenance response times and adequate completion of maintenance requests that meet the installation goals.
4. Knowledge of process improvement techniques such as benchmarking, metric/statistical analysis and data analysis to project future trends. Skill to develop innovative and feasible solutions to complex issues in which the boundaries are broad and difficult to determine in advance.
5. Skill in applying analytical and evaluative methods and techniques to a broad range of functional areas related to privatized housing. Ability to accommodate and resolve diverse and often conflicting opinions to make responsive decisions and select a course of action in a fast paced environment.
6. Ability to communicate effectively, both orally and in writing. Ability to conduct briefings and workshops; ability to create effective marketing materials and to present information to senior leadership.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Additional information
120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.
Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected, and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.
Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.
Direct Deposit: All federal employees are required to have direct deposit.
is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click .
If you have questions regarding this announcement and have hearing or speech difficulties click .
Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit GSA Bulletin FTR 20-04 for additional information.
group id: DOAF
