Senior Knowledge Management Analyst

Overview

Nakupuna Consulting is seeking a Senior Knowledge Management (KM) Specialist to join our team of talented consultants providing professional services to NAVSEA 04 (Industrial Operations). This individual will work with a team in support of operations under NAVSEA 04. The Knowledge Management Specialist will help develop and maintain the organization's knowledge environment to foster effective collaboration and information sharing across tools, systems, and mission partners. This role requires a strong attention to detail, an understanding of knowledge management processes, and the ability to support data organization and collaboration platforms in a dynamic, mission-focused environment.

Responsibilities

The following reflects management's definition of essential functions for this position. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Provide knowledge management (KM) support, including the monitoring, maintenance, and access management of SEA 04 information on NMCI Non-classified Internet Protocol Network (NIPRNET) share drives.
• Provide KM support, including the monitoring, maintenance, and access management of SEA 04 information on Secret Internet Protocol Router Network (SIPRNET) share drives.
• Provide KM support on SEA 04 DON Tasking, Records, and Consolidated Knowledge Enterprise Repository (Enterprise Task Management Software Solution (ETMS2)) Alfresco Enterprise sites, SEA 04's IDE (currently SEA 04's SharePoint site collections), Corporate Data Management System (CDMS) LiveLink sites (including CDMS NOFORN).
• Assist in developing, implementing, and maintaining knowledge management strategies to improve knowledge sharing and collaboration across NAVSEA mission areas.
• Design, create, and govern enterprise taxonomies and metadata structures in SharePoint to improve discoverability, reuse, and lifecycle management of organizational knowledge assets.
• Design and maintain enterprise and site-level taxonomies aligned with organizational missions, programs, and workflows.
• Ensure taxonomies support Findability, Records Management, Reporting and Analytics, and Cross-Site Consistency
• Establish a taxonomy governance model, including Naming Conventions, Term Approval Workflows, Version Control, Deprecation, and Archival Rules.
• Document and publish taxonomy standards and usage guidelines.
• Administer SharePoint and related KM environments, including permissions, site structure, libraries, and document control.
• Maintain and update KM systems such as SharePoint, portals, and After Action Review/Lessons Learned (AAR/LL) databases.
• Support records and knowledge management in accordance with DoW and Navy, and NAVSEA policies, ensuring information is accurate, accessible, and secure.
• Assist in developing and maintaining virtual communities of interest to promote collaboration, share lessons learned, and capture best practices across organizations.
• Track and report KM usage metrics to measure effectiveness of collaboration tools and support continuous improvement.
• Coordinate with internal and external stakeholders to ensure smooth flow of information and data exchange between systems.
• Support the deployment, configuration, and customization of SharePoint sites, ensuring proper functionality, user access, and compliance with security standards.
• Provide user assistance and basic training on KM tools, document repositories, and collaboration systems.
• Identify and suggest improvements to enhance usability and efficiency of KM environments.
• Interface with appropriate NAVSEA and SEA 04's points of contact to facilitate KM functions.
• Provide System Administrator support for the SEA 04's integrated development environment (IDE), i.e., SEA 04's SharePoint site (requires MS SharePoint Certification).
• Provide Information assurance support to ensure compliance with DOW, DON, and NAVSEA rules, regulations and instructions for SEA 04, Front Office and Program Office Local/Wide Area Networks, Cloud computing, and Platform IT (PIT) systems.
• Provide end-user support for software problems.
• Support the SEA 04 electronic spillage process by ensuring prompt reporting and monitoring of NMCI cleanup efforts in concert with the SEA 04 Assistant Security Manager.
• Assist in preparation of draft point papers, correspondence, presentation material, guidance/policy documents, and procedures related to KM.
• Prepare and provide training to personnel on pertinent KM topics.
• Support the implementation of Activity Chief Information Officer (ACIO) directives across SEA 04 and continuously improve information flow processes.
• Liaise with NAVSEA Command Information Office staff and NMCI contractors to improve processes, ensure precise and accurate information for data calls, and facilitate trouble call resolution.
• Support all KM System data calls for SEA 04. Develop reporting systems and standardize data call reporting and information gathering workflows in support of SEA 04 KM Systems data calls.
• Develop metrics for SEA 04 KM systems performance and status.
• Provide Risk Management Framework (RMF) validation services for SEA 04 KM sites.

Qualifications

Skills/Qualifications: The ideal candidate is able to multi-task, is highly organized, has great attention to detail, and has some data analysis skills. Specifically, the ideal candidate will be familiar with and have experience with the following technical knowledge, skills, and abilities:

• Bachelor's degree in Information Systems, Knowledge Management, Communications, or related field.
• 6 - 10 years of experience supporting information management, collaboration platforms, or KM environments within the DoW, or a similar organization is preferred.
• SharePoint certification
• Familiarity with Microsoft SharePoint administration, content management, and permissions control.
• Knowledge of Taxonomy Design Methodologies, Controlled Vocabularies and Metadata Standards, Records and Information Management Principles is preferred.
• Strong facilitation and change-management skills.
• Ability to translate complex organizational needs into practical taxonomy solutions.
• Ability to organize information logically and maintain consistency in records and document libraries.
• Proficiency with Microsoft Office Suite and collaborative platforms (Teams, OneDrive, etc.).
• Strong written and verbal communication skills and attention to detail.

Location: DC Metro Area. Position requires 5 days a week at the Washington Navy Yard.

Clearance Requirements: Must be a U.S. Citizen with the ability to obtain a government-issued CAC and the ability to possess a Secret clearance.

Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:

• Ability to perform repetitive motions with the hands, wrists, and fingers.
• Ability to engage in and follow audible communications in emergency situations.
• Ability to sit for prolonged periods at a desk and working on a computer.

The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. The projected compensation range for this position is $115,000.00 to $140,000.00 (annualized USD). The salary range displayed represents the typical salary range for this position and is just one component of Nakupuna Companies total compensation package for employees.