Operations Analyst

SMS is seeking a skilled and detail oriented Operations Analyst to join our team providing operational and project support to an Army SATCOM services program office. This Operations Analyst will support Program Office initiatives by maintaining project schedules, documentation, and records, and will maintain project budget data.

As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com .

Submit your resume today!

Responsibilities

• Serves as program/project portfolio manager, providing administrative process control.
• Provides management reports and information to leadership on a routine basis.
• Coordinates assigned functions with managers/supervisors to ensure staff actions, task assignments, and status reporting is executed to standard.
• Provides advice and assistance in development of life cycle cost analyses of assigned projects.
• Performs cost/benefit or economic evaluations of current or projected programs.
• Advises on the distribution of work among positions and organizations and the appropriate staffing levels and skills mix.
• Support, manage, create, and maintains project schedules for multiple projects using Microsoft Project.
• Responsible for reporting project schedule changes during monthly Integrated Product Team (IPT) briefings to leadership, ensuring transparency and accountability.
• Manages the Program Office Roll-up schedule and coordinates daily with the Program Office Master Scheduler to align scheduling across all related projects.
• Work closely with Assistant Program Managers (APMs) and Project Coordinators to update schedules, identify project risks, and recommend mitigation strategies to prevent delays and manage potential cost impacts.
• Advise APMs and Project Coordinators on appropriate staffing and the key personnel required for schedule development and maintenance.
• Utilize customer cost/budget system to maintain project financial data.
• Create, edit, format, and/or store project documentation.

Qualifications

• Bachelor's Degree in an applicable field plus one full academic year of graduate education in the specialized field; or, a bachelor's degree in a specialized field plus 3 years of applicable experience; or, a bachelor's degree in any field with a minimum of 5 years of specialized experience.
• Active DoD Secret security clearance
• MS Office proficiency
• MS Project proficiency
• Able to work independently and manage tasks assigned by multiple Managers
• Detail oriented

SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States.

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employmen t without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.