Business Analyst II/Tech Writer

Overview

Job Title: Business Analyst II/Tech Writer

Job Location: Columbus, OH (Hybrid)

Position Type: Full-time

Clearance Level: Secret

Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise - across the organization and around the world

Foxhole Technology is seeking a Business Analyst II/Tech Writer to s upport cyber sensing development and defense activities within a secure Department of Defense (DoD) environment. This position offers valuable hands-on experience across the DoDIN and multiple platforms and tools, making it ideal for candidates with a foundational understanding of IT operations and a strong interest in cybersecurity and system maintenance.

Job Description

• Provide support to contract management and control planning, contract reporting, Technical Interchange Meetings, Technical Exchange Meetings, Transition Implementation Planning, and Risk Management.
• Support governmental professional management, consulting and administrative service support for business functions involved in the internal programming and execution process.
• Assist with the development of external project reports, which includes, but is not limited to: monthly program reviews, quarterly program assessments, and other reports related to project management.
• Prepare executive reports and briefings for various projects.
• Conduct and monitor data calls for various divisions and offices.
• Provide deliverable tracking, review deliverables, and provide guidance for improvement.
• Support data collection activities.
• Analyze programmatic data; report findings and conduct process improvement evaluations.
• Provide professional service support to the development of strategic guidance and internal procedures and policies for business and routine non-technical operations.
• Provide professional service support to assist with administrative functions to include, but not limited to: document preparation, scheduling, record keeping, recording minutes, after action reports, preparing travel orders, reserving Government facility meeting space, office supply and inventory, preparing briefing packages, property control, information research and archival, data entry, project coordination, and control activities.
• Provide technical expertise for the Operations and Maintenance (O&M) of the deployed software and sensors systems.
  • Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.
  • Coordinates the display of graphics and the production of document.
  • Ensures content is of high quality and conforms to standards.
• Gather, translate, and compose technical information into clear, readable documents for use by both technical and non-technical personnel.
• Develop and maintain system, programming, security authorization, and operations documentation, procedures, and methods.
• Produce workflows, design diagrams and drawings both at the business level and SOP technical level.
• Provide and coordinate documentation services and ensure the accuracy of technical documentation. Draft and finalize IT documentation, including technical specifications, user manuals, installation guides, and operating manuals in the style and format required by the task.
• Support the program's SharePoint project site by designing, constructing the site using corporate standards and managing all project documents in conjunction with the Program Manager (PM) and Configuration Manager.
• Maintain the document library by updating the documents and keeping track of version controls.
• Manage and maintain documentation standards (processes and style standards).
• Develop contractually required deliverables by working with the PM, Technical Lead, and developers and submit deliverables to customers per an agreed upon delivery schedule. Manage storing of all deliverables and keep track of the deliverable inspection memos from customers.
• Meet with customer representatives, vendors, program management staff, or government/contractor/ Subject Matter Experts (SME) to establish technical specifications, SOPs, workflows and other related program documentation as required.
• Develop training material for the user community as new functionality is released
• Support the PM with meeting minutes, status reports and other tasks as requested
• Assist in the administration of project deliverables and provide editorial review for the final products

Minimum Requirements

• Minimum Security Clearance: Active Secret clearance.
• Minimum of 3+ years of experience as a Business Analyst/Tech Writer
• Expertise in the development, operation, maintenance, and management of electronic business tools.
• Experience in supporting the procurement process, such as assisting with market research and research for various justifications, determinations, and findings.
• Working knowledge of Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft SharePoint, and Adobe Acrobat
• Basic MS Visio skill sets to create workflows and diagrams
• Ability to work on multiple documents under tight deadlines
• Highly organized, proactive, and collaborative
• Basic knowledge of managing operating systems, user permissions, and file structures
• Ability to follow structured processes and maintain clear documentation.
• Strong interest in learning and contributing to a mission-driven, security-focused team

Desired Experience/Certifications

• BS Degree in a related Field
• Familiarity with either Windows Server or Linux systems
• Knowledge of DevSecOps principles, automation, test integration, and scalable deployment architectures

More Information

#MON

At Foxhole Technology, we are committed to pay transparency as required by law, for our applicants and employee-owners. The salary range for this position is $70,000-$78,000. Actual compensation will be determined based on a number of factors as permitted by law.

Foxhole Technology offers a competitive benefits package for our employees and their dependents, including health, dental, and vision care, paid leave, retirement plans (401K, Roth, and ESOP), life and disability insurance, flexible spending accounts, and education and training assistance.

Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. Must be able to see, have eye/hand coordination, and lift up to 10 lbs. May be exposed to dust/dirt, humidity, and noise.

Foxhole Technology is an Equal Opportunity Employer and makes hiring decisions without regard to race, color, religion, sex (including pregnancy, childbirth and sexual orientation), national origin, age, disability, genetic information, military/veteran status, or any other protected class.