Senior Solutions Engineer

Responsibilities & Qualifications

RESPONSIBILITIES

• Enhancing cybersecurity and identity management capabilities.
• Coordinating with external stakeholders, including DHS CISA integrators, to implement the Identity Lifecycle Management (ILM)/Mandatory User Re-Authentication (MUR) solutions at the Department of Transportation (DOT).
• Integrating DOT's SailPoint infrastructure with the ServiceNow environment and maintaining the ILM solution across development, testing, and production environments.
• Supporting ILM workflows for Privileged Account Management (PAM) tools and Active Directory (AD), building new system connections, and maintaining Continuous Diagnostics and Mitigation (CDM) Dashboard integrations.
• Deploying software updates, reporting on SailPoint IdentityIQ operations, and supporting the identification and remediation of security vulnerabilities.
• Providing on-call and after-hours support, participating in annual Disaster Recovery testing, documenting recovery plans, and offering subject matter expertise to recommend and implement improvements.
• Ensuring compliance with DOT processes for change management and enhance reporting capabilities, ensuring data integrity for CDM dashboard compliance per DHS CISA requirements.
• Performing day-to-day activities required to assist and identify technology solutions that meet enterprise requirements.
• Mapping functional requirements into technological requirements and identifies technologies that meet the technological requirements.
• Conducting proof of concept, pilots and demos for the purpose of evaluating the suitability of given technologies for meeting requirements.
• Evaluating the tradeoffs between competing solutions and develops quantitative driven analysis of alternatives.
• Producing written analysis of research and recommendation papers that clearly describe the process followed, alternatives considered, evaluation criteria and rationale for recommendation and need for additional work.

REQUIRED QUALIFICATIONS

• Must have a minimum of 8 years of related experience providing business solutions engineering support, to include architectural design, engineering design, proof of concept development, pilots, analysis, results, and documentation.
• SailPoint Certification Requirement: SailPoint Certified IdentityIQ Engineer certification, demonstrating a high level of expertise and proficiency in the SailPoint IdentityIQ platform.
• Three years of experience in designing and implementing integrated lifecycle management processes within an enterprise of the Department of Transportation's (DOT) scale, specifically supporting SailPoint initiatives. This experience should highlight the candidate's ability to manage identity solutions effectively in large, complex environments.
• Three years of hands-on system administration experience with SailPoint, including the integration and configuration with Active Directory and HR systems within an enterprise comparable to the DOT. This experience is crucial for ensuring seamless identity management and security across the organization.
• Working knowledge of integrating SailPoint with CyberArk, enabling secure and efficient management of privileged accounts and enhancing organizational security posture.
• The ability to troubleshoot and maintain SailPoint connectors and integrations is essential. Candidates must demonstrate skill in ensuring smooth interoperability between SailPoint and other critical systems, maintaining high availability and performance.
• Strong working knowledge of both the front-end aspects of Active Directory (such as account management and Group Policy) and the back-end components (including AD Schema, PKI, and PowerShell scripting). This comprehensive understanding is crucial for effective identity and access management.
• General working knowledge of databases is required, with a focus on SQL Server 2019. This includes experience with backups, indexing, integrity checks, installation and configuration, understanding of ports and protocols, creating maintenance plans, and troubleshooting. Additionally, candidates should have experience in data modeling and schema, with the ability to understand and navigate Entity Relationship Diagrams, facilitating effective database management and optimization.

Overview

We are seeking a Senior Solutions Engineer to join our team supporting the Department of Transportation.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com .

Apply now to explore jobs with us!

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Washington, DC
• Type of environment: Office
• Noise level: Low
• Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

Candidate must be a U.S. Citizen

Must be able to successfully obtain a Public Trust

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.