Systems Administrator

For the OPS Consulting team, 'the power to help' means helping our clients, helping serve the mission, helping our employees and their families, and helping the community. Headquartered in Hanover, MD. OPS Consulting has over two decades of experience specializing in the most mission-critical operations. We are thought leaders and innovators. The ingenuity of our developers, engineers, cyber experts, linguists, and analysts are dedicated to empowering our clients, fulfilling The Mission, and remaining trusted leaders and advisers in national security and technology solutions.

We are looking for a Systems Administrator to join a growing team in Annapolis Junction, MD

Systems Administrator will support mission-critical Information Technology (IT) systems. This role involves the implementation, troubleshooting, maintenance, and daily operation of IT infrastructure supporting client/server, storage, network, and mobile environments. System Administrators work closely with users, internal teams, and agency stakeholders to ensure system reliability, performance, and availability.

Responsibilities:

• Provide support for the implementation, troubleshooting, and maintenance of IT systems and infrastructure
• Manage IT system infrastructure and associated processes
• Perform day-to-day system operations, monitoring, and problem resolution across client/server, storage, network, and mobile devices
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, and resolution
• Assist users in accessing and using IT systems
• Support escalation and communicate system status to agency management and internal customers
• Support dispatch systems and hardware troubleshooting through resolution
• Configure, manage, and maintain UNIX and Windows operating systems
• Install and load operating system software and apply enhancements to improve reliability and performance
• Optimize system operations and resource utilization
• Perform system capacity analysis and planning

Requirements:

• System Administrator - Level 1

Five (5) years of experience as a System Administrator on programs of similar scope, type, and complexity

Bachelor's degree in a technical discipline from an accredited college or university

OR five (5) additional years of System Administration experience may be substituted for the degree

• System Administrator - Level 2

Ten (10) years of experience as a System Administrator on programs of similar scope, type, and complexity

Bachelor's degree in a technical discipline from an accredited college or university

OR five (5) additional years of System Administration experience may be substituted for the degree

• System Administrator - Level 3

Fifteen (15) years of experience as a System Administrator on programs of similar scope, type, and complexity

Bachelor's degree in a technical discipline from an accredited college or university

OR five (5) additional years of System Administration experience may be substituted for the degree

• US citizenship and an active security clearance required

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